cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3238
Views
25
Helpful
27
Replies

programme 'second line' softkey as single number speed dial on 7942 (CCME)

geraghtyconor
Level 1
Level 1

I have a CCME (3900 V15) with 7942 phones.

Is it possible to programme one the two 'line' softkeys (the two on the right of the LCD) to achieve this?

I believe these 'lines' are referred to as ‘buttons’ in the configuration.

i'm thinking a translation pattern to achieve the tail end but I can't figure out how the force (say button 2:1001) to dial something just by pressing it so that I can Xlate it to what I want.

Any ideas?

27 Replies 27

ephone 1

speed-dial 1 01698611020 label 01698611020

And that will produce the result exactly per the picture??

or, will it enter a speed dial in the directories menu!!!

read the question!!!

geraghtyconor wrote:

ephone 1

speed-dial 1 01698611020 label 01698611020

And that will produce the result exactly per the picture??

or, will it enter a speed dial in the directories menu!!!

read the question!!!

That will produce the result exactly per picture, as 4 (four) people have told you on this thread!

Furthemore, users can configure and edit that by thmselves from the phone !!

Read and understand the answers, and stop be assuming about others not understanding!!!

I apologise!

Alas - no button still!!

i think we're half way there - perhaps I need ...

button 2:(put something here like TeleWere perhaps!!)??

here's my config ............................

ephone-dn  77  dual-line

number 4389

label Hot Desk

description 4389

name Hot Desk

!

ephone  77

mac-address xxxx.xxxx.xxx

ephone-template 2

fastdial 1 901302123456 name access code

speed-dial 2 901302123456 label "TeleWare"

type 7942

button  1:77

!

Hi

ephone  77

mac-address xxxx.xxxx.xxx

ephone-template 2

fastdial 1 901302123456 name access code

speed-dial 1 901302123456 label "TeleWare"

type 7942

button  1:77

!

Try this speed-dial 1 901302123456 label "TeleWare"

Remove fastdial.

Configure speed-dial 1.

Reset phone.

Again; you do not need things like button 2:

Nope!

So! I dont need to perform any configuration on the button I wish to apply the change!!

I have configured this on my lab 2900/ccme and same result - nothing appears on button 2 (Line 2) - and why would it!

You are providing a speed dial config which applies to the speed dial menu under the directories button.

I think Amine Nouasri's answer might be the right direction.

i'm try to configure a line button to automatically dial a number.

somehow button 2: needs a config to manipulate it to dial a number once it is pressed.

geraghtyconor wrote:

Nope!

So! I dont need to perform any configuration on the button I wish to apply the change!!

I have configured this on my lab 2900/ccme and same result - nothing appears on button 2 (Line 2) - and why would it!

You are providing a speed dial config which applies to the speed dial menu under the directories button.

Really there is to say that you have a difficult attitude to deal with, even if you apologized before. Clearly, you have zero experience in configuring CME, and this is the very first time you are configuring a speed-dial, yet you have formed in your mind that for somethig to appears on button 2, you need to have a "button 2" command, and you are not believing anything else. The simple fact is that you are wrong:

On an IP phone, speed-dial entries are assigned to unused line buttons. Then, after all line buttons are used, subsequent entries are added but do not have an assigned line button. The speed-dial entry is not related to the physical button layout of the phone. Entries are assigned in order of speed-dial tag.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html#wp1021955

The entries that appears under personal directory are fastdial, not speed-dial.

Now, check your ephone-template configuration, as it may have a custom button-layout. And if not that, you are doing something else wrong.

+5 Paolo

Yosh

HTH Regards, Yosh

+3.5!

We do use custom softkeys...

ephone-template  2

service phone ehookEnable 1

user-locale 1

softkeys idle  Redial Newcall Cfwdall Gpickup Pickup

softkeys connected  Hold Endcall Trnsfer Confrn ConfList Park

softkeys ringing  Answer

That doesn't change how speed-dial appears, so there must be something else.

Success!!

THANK YOU AMINE!!!

ephone  1

mac-address xxx.yyyy.zzzz.aaaa

type 7940

button  1:1 2m8

!

ephone-dn  8

number 0123456789

call-forward all 90123456789

FYI

ephone  1

mac-address xyz

fastdial 1 0123456789 name access number

blf-speed-dial 2 0123456789 label "winging_it_&_getting_caught_out"

speed-dial 1 0123456789label "only_reading_manuals&having_no_practical_experience"

Only results in 'access number' appearing in my personal speed dial nothing else - after full phone reset (cable out/in)

Happy Thurs all!!

That still does not explain why "speed-dial" does not work, as it does in the thousands of other CME's installed in the world.

Perhaps had you remove "speedial" it would have, but you gave up.

Now you have an extra DN and setting that are not necessary, Also Note the DN 8 is single line so it canot do attended transfer, also it has a different number that the original user number.