12-19-2012 01:18 PM - edited 03-16-2019 02:48 PM
12-19-2012 01:27 PM
Is privacy enabled on the phones in question?
12-19-2012 01:34 PM
Hello Will,
Thank you, the parivacy setting value is default. Do you need me to check anything on global or service parameters.
Thx.
12-19-2012 01:36 PM
You'll want to check the 'Privacy Setting' for the default setting. Call Manager service parameter.
12-19-2012 02:18 PM
You also need to check the tick box for pickup when you create the BLF. The config window for BLF is usually to small for that to be seen. It's on the far right. Check if that is set on the BLF.
Maybe obvious, but the DNs also need to be in a pickup group that has a reference to both.
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