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"Orange Tunisia" Numbers blocked By Cisco systems 2800 series

amorguettat
Level 1
Level 1

Dear all,

We have an Cisco systems 2800 series.

The following "About the System" of "Cisco systems 2800 series":

About the System
Cisco Unified CallManager Express
OS Description Cisco Internetwork Operating System
Cisco IOS (tm) C2801
Cisco IOS Software C2801-SPSERVICESK9-M
Software Version 15.1(3)T3 / CME 8.5
Feature Package IP|FIREWALL|VOICE|PLUS|SSH|3DE

GUI Version 4.2.0.0 (Compatible with IOS 12.4(11)XW1)

--------------------------------------------------------------------------------

Copyright (c) 1986-2004 by Cisco Systems, Inc.

When I called any number from Orange tunisia (For Example +216 50 xxx xxx , +216 51 xxx xxx , +216 52 xxx xxx , +216 53 xxx xxx , +216 54 xxx xxx or +216 55 xxx xxx).
The Cisco systems 2800 series blocked this request .


Waiting for your valuable response.

Thanks

6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Please provide more details:

If this is CME then you need to share the running config.

DO you have debugs for a failed call ( "debug ccsip messages" & "debug voice ccapi inout" )?

Are other calls working to PSTN?

Manish

all calls except orange tunisia work fine

Please provide a maximum of information about your deployment.

You insisted on the operator to which calls are not working which is secondary, you forget the essential like 

- what kind of PSTN access do you have ? Analog lines ? PRI ? SIP Trunk ?

- you running-configuration

Please attach them for further help. Because only very few Tunisian people who would be interested in the name of the problematic telco and their numbers. This forum is international and don't expect from them to know *Orange Tunisia*. This information doesn't help at all.

Jaime Valencia
Cisco Employee
Cisco Employee

And exactly what troubleshooting was done to come to that conclusion???

HTH

java

if this helps, please rate

the response for your question is simple. I was not able to call orange tunisia number. This the test that I did.

With that kind of response to technical queries you can either expect no further assistance or keep looking for solution forever even if someone is willing to answer. I hope you understand how troubleshooting happens in VoIP, it is a methodical approach, doesn't work on layman explanations.

Manish