06-26-2018 05:39 PM - edited 03-17-2019 01:05 PM
Hi Members,
I do have a question regarding remote destination profile and remote destination (Mobility Connect). The scenario is I do have a range of DID from provider and range of DN numbers that are can make calls locally only (internal DNs). we are using SIP.
Phone A has an option RD activated can call to Mobile
Phone B has DID phone.
Phone C have internal DN (Local extension).
Now when B calls A Mobile rings no problems.
but when C calls A mobile does not ring! provider blocks number not in the DID range.
I thought of few solutions and please can you verify them if it is possible or the best solution to this problem.
1- Can I when C calls A make the mobile ring using A's extension number?
2- Can I forward A to D (DID number) when C calls A transfer's from C to D and make D (DID number) make the call to mobile.
3- Or change route pattern or translation pattern new partition new CSS. like Should I create group DNs that linked to DID when external calls needed. if so how is it done?
What do you guys recommend?
many thanks.
06-27-2018 07:19 AM
Hi there
Could you try adding your main pilot number of any DID number as the External Number Mask on Phone C and see that helps.
Hope this helps!
Cheers
Rath!
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06-28-2018 01:10 AM
06-28-2018 07:12 AM
This is mostly your ITSP issue. They might be blocking your call.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
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