Replace an existing phone. Please power off the old phone????

[hankej]

We are running System version: 12.5.1.14900-63, just recently upgraded to the latest Service Update.  I plugged an unconfigured phone in as I was going to set it up.  The phone did a firmware upgrade and then came to this screen:

I had never seen this before and am looking for documentation on this feature.  Is it new with this release or has it always been around and I just never noticed it?  Where is it looking for the pin number?

Any help is appreciated.

Thanks

[Nithin Eluvathingal]

That's  phone migrations feature  introduced from 12.5SU3. if you need to replace and old phone with a new phone we can use phone  migrations feature. 

Press Exit. 

How do you register this new phone, manually or using IVR ?

[hankej]

We normally register new phones manually, however if this new feature saves me time, I am open to changing my ways.  Do you have a link to the documentation on this or is it in the release notes?

Thank you

[Nithin Eluvathingal]

if you need to replace an old phone with new you can make use of phone migration feature.

New phone can be added using self provisioning or Activation code on boarding.

Device on boarding using activation code.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConfig/cucm_b_system-configuration-guide-1251/cucm_b_system-configuration-guide-1251_chapter_01011100.html

phone migration feature

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU3/cucm_b_feature-configuration-guide-for-cisco1251su3/cucm_m_phone-replacement-migration-ivr-phone.html

https://www.youtube.com/watch?v=A_Cila92cNQ

[roark-michael]

Is there a way to disable the message?

[Roger Kallberg]

If the phone is pre-configured in CM you would not get this message.

[brescij]

I have my phone configured in CM, and this page still come up, i have reset all settings, but still getting this page

[Roger Kallberg]

Do your phone get TFTP server, option 150, from the DHCP scope?

[Nithin Eluvathingal]

If you get  this option, i assume you haven't configured the phone properly.. Check if the Mac address and phone model is correct..

Check your network settings on the phone and check the status message. that give you more information.

2.12.0.0