09-01-2009 08:40 AM - edited 03-15-2019 07:34 PM
We have multiple secretaries that we have setup with the CUCM included Cisco Unified Communications Manager Attendant Console program so they can use it to transfer calls, setup speed dials on their PC and access the corporate phone directory. Since Cisco is no longer updating this application and is not 100% compatible with Vista (and likely Windows 7) I would like to switch out our users that are using the Attendant console to another program. I know Cisco is selling some other Attendant Console applications for this but they are very expensive. Does anyone have a recomendation for the most cost effective application for this functionality to replace the CUCM AC? This will be for at least 20+ users.
09-03-2009 01:31 PM
I have been looking at ARC Enterprise
10-04-2012 06:09 AM
Please give this a look. It's afforible, more powerful, and will import all the legacy Cisco AC speedials.
10-04-2012 09:09 AM
We've covered this topic a few times. Here's a list of several options:
https://supportforums.cisco.com/message/3666112#3666112
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