Reporting Solution for CME?

[Heinz Schwarzfeuer]

Hi,

i´m looking for a reporting tool for Call Manager Express (running on 2921 router) with roughly 150 extensions.

We would like to check in- and outgoing calls (duration, dialing number, dialed number) etc.

Can someone recommend a good software solution?

And is there a simple way to extract these informations with on-board tools as well, i.e. can the router write these call data records
to its local file system and we grab them from there?

Thanks!

Heinz

[Tagir Temirgaliyev]

CME can send CDR (call detail records) to ftp server

and later you can extract any data using oracle or ms sql server

[Ochieng2006]

Google PhonEX ONE. You can get klein.gil on skype to tell you more

[Rob Huffman]

Hi Heinz,

This link has some excellent info along with some config notes and a nice

.ppt presentation

Call Accounting & Reporting Software for CME and the UC500

https://www.myciscocommunity.com/docs/DOC-2061;jsessionid=4E95537F1D5781CD798388381FCDD4B8

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

[nirmalissac]

Great link Rob..... Thanks alot...

[Heinz Schwarzfeuer]

Hi all,

thanks for your input - that´s definately leading me to the right way.

Heinz