05-09-2016 05:38 AM - edited 03-18-2019 11:59 AM
Hi
We are receiving external calls from 000000 and i want to hide 000000 and show display.
I setup a TP with pattern 000000 but i cant hide the 000000. I know that cucm is using that TP because i can block/route the call.
i can put 1234 as Calling Party Transform Mask and i will see 1234 but cant find a way to make it "unknown"
any idea?
thanks
05-12-2016 04:19 AM
Ok Louis so I see the 0000 number now, however I do not see the trabslation pattern analysis..To help us see this please enable the followin
DigitAnalysisComplexity: TranslationAndPatternAnalysis (apply this to only the server you are collecting logs from. If you are not sure then apply to all servers
Do another test and collects logs again
05-12-2016 04:30 AM
05-13-2016 04:46 AM
Louis,
Sorry for my late reply.
Looks like you have not configured the service parameter correctly. I still dont see the translation pattern analysis.
I dont have an app to read the logs, I wish I do :) Its a combination of experience and expertise :)
I wrote a document on learning how to understand CUCM traces..please see it here..
https://supportforums.cisco.com/document/12724111/understanding-cucm-traces-end-end
05-13-2016 07:12 AM
Hi Ayodeji,
I changed the settings on each nodes. wait 1hr or so and test again.
see attached.
thanks for the link, i will read it.
also, have a look on https://www.translatorx.org/ i found it yesterday and looks very good at reading traces
thanks
05-18-2016 06:06 AM
forgot to add
calling: 000000
called: +3222249810
Time: 12:40 UK
Date: 13May
thanks
05-18-2016 08:19 AM
the same issue happens on hunt pilot.
i ve setup a home lab and tested ok on 7940 but not on 8945
05-10-2016 03:50 AM
Do you know if it's definitely hitting your TP? Have you looked at the traces from the GW and or CUCM?
How about doing something like 000000. and discard predot and then set to restrict? I've not tried this and i'm not sure on the outcome but worth a test?
05-12-2016 12:42 AM
yes it's hitting that TP.
discard predot is only on called PT
i have tried anyway but it doesnt work at all
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide