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Ringtone for specific internal extension CUCM 10.5.2 is it possible

lee.james1
Level 1
Level 1

Hi all,

We have just installed CUCM for our new telephone system moving away from a pabx. First post on here so please be kind.

On our old system when the MD called any other internal extension number a different ringtone played on the other phone he was calling. This was inplace so people knew it was the MD calling them rather than just another sales call for example.

1: Is it possible to do this or anything similar on CUCM?

2: If so how do we go about doing this?

Regards

Lee

2 Replies 2

Vivek Batra
VIP Alumni
VIP Alumni

AFAIK it's not possible.

https://supportforums.cisco.com/discussion/11902041/cmecucm-can-you-set-ringtone-based-ani

I know the traditional and analog pbx manufactured even in 1980's support this feature but not here now.

- Vivek

Deepak Rawat
Cisco Employee
Cisco Employee

It is not possbile to set the Ringtone based on caller's Extension/ANI. You can change the ring tone on each line, but it cannot be done depending on what extension is calling .

In case, you want to set up Distinctive Ringlist for the lines on phone then refer to below document:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8941_8945/10_0/english/admin_guide/P415_BK_AA30369C_00_adminguide-8941-8945-10_0/P415_BK_AA30369C_00_adminguide-8941-8945-10_0_chapter_01000.html

Regards

Deepak