02-21-2011 12:34 PM - edited 03-16-2019 03:35 AM
Greetings,
Is it possible to route incoming calls based on the CLID to a specific extension. The reason for this is to route calls from certain states, say AZ 1520...... to the staff that service that region. I have seen a lot of examples how to reject calls from certain CLIDs, but not routing.
Example: Person from AZ with number 520-555-1234 calls in. Route call to Ext 5721.
We're using CM 8
Many thanks,
Pierre
Solved! Go to Solution.
02-11-2015 09:00 AM
Can you send a copy of the complete dial peer configuration you used ie the, voice translation profile and destination patter... I want to see an example so that I can try on our gateway.. We are dealing with the same issue
the answer address 5205551234
11-23-2017 01:02 AM
if the Gateway is MGCP is it possible to achieve this? (transfer incoming calls to specific extension based on calling numbers)
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