Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I have recently bought CISCO SPA504G, I am new to setting up ip phones so need your guidance in this. Q1: I am using sipgate basic for my ip phone, I need to enable MOH on the IP Phone, I just want the default CISCO Music to play but it re...
Hello all, I have a critical problem , of the restart the all ip phones every time, on cucm 11.5.1.10000.6 installed en cluster (publisher and subscriber). it's very urgent. can you help me please. Best regards Akram
Being a Data Network Engineer, I am sure how you monitor SIP, I mean I can monitor the router and the interface as if it was any other ISP router, but how can you monitor for issues for the provider side? We had an issue where certain blocks of numbe...
Hi I have a Cisco SPA 112 that is connected to an analogue bell. The SPA 112 and bell are setup using STUN as an extension on a 3CX system. My issue is that there is a delay before it starts ringing, the bell is about 4-5 seconds later than the ph...
Hello, So ran into a problem that I haven't seen before. First I was trying to figure out why a transcoder was being used for these calls. Since both were using 711ulaw between the regions. Finally after going through traces I see this is the reason....
We recently enabled voice iec syslog on the CUBEs. Since then, we've been seeing a lot of the below errors. Any suggestion for resolution ? 306619: Sep 18 2017 16:28:43.825 EST: %VOICE_IEC-3-GW: CCAPI: Internal Error (Incoming loop): IEC=1.1.180.1....
I am trying to connect an 8831 conference phone in one of our remote locations via our ASA but it wont register. I have 8841's and 8811's working just fine in this same location. Does the 8831 not support ASA/VPN connections?
If I go with fast track for ip phone 7811 and 7821 on CME 10.5 do i lose the features ? I mean the features Cfwdall,pickup,gpickup. Cfwdall, Pickup, Gpickup. and other features ?? with this configuration: voice register pool-type 7811 xml-config m...
do we have anything like flash oprator panel in cisco ... we want our oprator monitor all the extentions activity in web ... cisco finesse just show the queue activity .. but I need all the extentions activity like this picture ... do you have any i...
I'm working with a Cisco Unified CM 7.0There are sevral ip phones in the place. Each phone has a 3 digit extension tied to it. no matter where on the network that phone is plugged in that phone has the same extension. This is a problem because one ph...
Hi EveryOne, I am running CUCM version 7.1 and facing a very strange error, Cisco Repository manager isn't started on publisher, although i can able to start it on subscriber. Due to failure of this service I can't get the CDR reports.error code 1002...
Hi,We have a CUCM and IP phones do not have the transfer calls option enabled (it's grayed out). Any ideas what this can be? Something simple perhaps?I am quite new to CUCM and only have experience with the Express version which is obviously complete...
Hello gents. Need help. There is crytical licence left at my CUCM 8.6.2.23900-10. So i need to clean up some from more than 3.000. Cisco 7941 IP Phone takes 4 licence for 1 phone. I need to find 7941 which not in use any more but at CUCM and clea...
Ok, the short and sweet of it all…. Converting 2911 with BRI from MGCP to SIP trunk and all works fine (both in/out calls) however I have observed that when in an idle state, Layer 1 is DEACTIVATED??? When a call establishes, layer 1 becomes ACTIVE a...
We have Call Manager 10.5 ver.How can we approach the configuration in Daylight saving. Is it require changes configuration in Device Pool(date and time group) ? SIP phones are getting the time from NTP reference,if not the SIP phone get the time u...
