02-13-2008 04:45 AM - edited 03-15-2019 08:48 AM
I am connecting to a branch office with a VPN that is using Call Manager Express. I want to set up 4 digit dialing between this system and my main office that is using CUCM 6.1. I created a route pattern to call the branch office and that is working.
my question is how do i accept the digits coming from the branch gateway since the branch phones are not registered in the main office call manager?
thanks,
Fred Beebe
02-13-2008 04:49 AM
Hi, the CM will display whatever calling number comes from CME. So if number is not correct for the purpose of calling back from CM to CME, you can set a translation-profile and rule on the CME to make it right.
02-13-2008 04:54 AM
So the problem is on the CME side not in my call manager?
02-13-2008 05:33 AM
You can manipulate calling number either on CM or CME, at your choice.
If you don't, the only thing is that you might see a strange calling number that you can't call back, that's all.
02-13-2008 06:53 AM
I think i am making this more complicated than this is. Do I need to setup the phones in call manager on my side as well so that the branch phones are registered? It seems that when Call Manager recives a four digit extension (mine is 5102)from the branch it doesnt know where to send it. Although calling from office to branch does work.
02-13-2008 07:42 AM
You have to setup VOIP dial peer on your CME with session target as CCM 6.1 ip address and destination pattern of XXXX(Main office extension)
HTH
02-13-2008 07:47 AM
I have this configured and the call hits the call manager. I then recieve the message " your call cannot be completed as dialed", what do i need to setup on CCM 6.1 to forward those digits to my phone at the home office.
I believe the disconnect is on this side.
02-13-2008 07:50 AM
Give me an example of the digits you are dialing from the branch office and the main-office.
Probably you would have to use translation patterns.
02-13-2008 07:57 AM
Branch office extension is 7850
My Extension is 5102
call from 5102 to 7850 works
call from 7850 to 5102 does not
If i setup a route pattern of 51XX and set to the branch gateway it affects the call. If i change it to the office gateway i get another message entirely.
02-13-2008 08:26 AM
Did you setup Inter-Cluster trunk, if you can you check the calling search space under the inbound calls. Make sure calling search space is same as 5102.
02-13-2008 10:13 AM
THANK YOU!!! That was it, never ran across that on any of the documentation I read.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide