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[RTMT-ALERT-StandAloneCluster] HardwareFailure

jason._charles
Level 1
Level 1

‎08-03-2011 04:51 AM - edited ‎03-16-2019 06:16 AM

We received the following error message from one of our call manager subscriber servers

Start Error: At Sun Jul 31 17:02:03 EDT 2011 on node 10.1.144.17, the following HardwareFailure events generated: hwStringMatch - cmaidad[5594]: Logical Drive Status Change: Slot 1, Drive: 2. Status is now Interim Recovery. hwStringMatch - cmaidad[5594]: Physical Drive Status Change: Slot 1 Port 2I Box 1 Bay 4. Status is now Failed. hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: Logical Drive Status Change: Slot 1, Drive: 2. hwStringMatch - HP Insight Management Agents Trap Alarm: Status is now Interim Recovery. hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - cmaeventd[5503]: Hot-plug drive removed: Port 2I Box 1 Bay 4 of Array Controller in slot 1. hwStringMatch - cmaeventd[5503]: Physical drive failed: Port 2I Box 1 Bay 4 of Array Controller in slot 1. hwStringMatch - cmaeventd[5503]: Logical drive 2 of Array Controller in slot 1, has changed from status OK to Interim Recovery hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: Physical Drive Status Change: Slot 1 Port 2I Box 1 Bay 4. hwStringMatch - HP Insight Management Agents Trap Alarm: Status is now Failed. hwStringMatch - HP Insight Management Agents Trap Alarm:

Last Error: At Sun Jul 31 17:40:34 EDT 2011 on node 10.1.144.17, the following HardwareFailure events generated: hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: Logical Drive Status Change: Slot 1, Drive: 2. hwStringMatch - HP Insight Management Agents Trap Alarm: Status is now OK. hwStringMatch - HP Insight Management Agents Trap Alarm:

Any thoughts on what happened?

System version: 7.1.3.32900-4

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3 Replies 3

Payal Bhaduri
Cisco Employee
Cisco Employee

‎08-03-2011 06:54 AM

Hi Jason,

It looks like an issue with the hard drive.

jason._charles
Level 1
Level 1
In response to Payal Bhaduri

‎08-03-2011 06:59 AM

From the second message, is this something that we need to pay close attention to or has the issue resolved itself?

0 Helpful

Payal Bhaduri
Cisco Employee
Cisco Employee
In response to jason._charles

‎08-03-2011 07:05 AM

Hi Jason,

You can monitor the alerts and if you get the message "Status is now Failed" again, you should go ahead and investigate the hard drive.

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