cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1529
Views
0
Helpful
6
Replies

RTMT cannot communicate

alfredobosca
Level 1
Level 1

Hello,

I have a ESXi CUCM working fine and another VM with Windows OS. If try to access RTMT tool always appear this issue.

I have verified that there is connection between VM- Windows OS and CUCM VM.

Best regards,

6 Replies 6

Chris Deren
Hall of Fame
Hall of Fame

What are you entering as the IP address? It needs to be the IP/FQDN of the CUCM Publisher node.

Jaime Valencia
Cisco Employee
Cisco Employee

Have you tried from some other PC??

HTH

java

if this helps, please rate

I have tested with another real PC and doesn't work. And the port 8443 is opened. This issue is very strange.

Best regards,

Can you verify that the "Cisco CallManager Serviceability RTMT" service is started?

The service is working. Furthermor I have restarted and doesn't works still.

Joseph Innis
Level 1
Level 1

I experienced this very same issue with a similar setup and was able to correct it by running RTMT in compatibility mode from my Windows VM.