RTMT Real Time Trace - Node not available?

[drbabbers]

Why in RTMT, when I select Real Time Trace, is the Node not available?

FYI - this cluster on has 1 x Publisher Node.

Kind Regards,

D

[Andrew West]

Was this working before? 

Have you tried running RTMT as an Admin, literally right click on it and run as administrator.

[Mohammed al Baqari]

You are most likely hitting the bug CSCui82096. Unfortunately there is no planned fix listed.

Suggest you fallback to older or update to newer OS or upgrade your CUCM with later patch

[drbabbers · Accepted solution]

All,

Thanks for the help, however I have managed to fix the error message by adding an entry in my local hosts file for the FQDN of the CUCM. Now when I open RTMT from my PC I can now see the node in the list! So in conclusion this is was a DNS issue for me.

Thanks

D

[LA ASCENSION]

Quisiera saber si me puedes ayudar a validar este error.??