About drbabbers

drbabbers · 09-27-2019

All,Any ideas on why we can't get CMR data on any calls in our system? Call flow is PSTN -> CUBE -> CUCM -> Cisco Jabber 12.1 CMR is enabled as per Cisco best practice, but every single call has no CMR detail.. I've seen this before but had never go ...

drbabbers · 08-14-2018

All, I've tried the following method to upgrade from UCCX 8.5.1 to 11.6: Stage new 11.6 VM in production - SUCCESSTake DRS backup of old 8.5.1 VM - SUCCESSStage new 8.5.1 VM in lab/isolated network - SUCCESSRestore 8.5.1 VM backup to 8.5.1 VM lab/i...

drbabbers · 07-27-2018

All, I am experiencing an issue adding a new CUCM Subscriber to an existing cluster. The Server names in CUCM are hostname based so for example 'CUCMPublisher' During the validation stages of the install on the new Subscriber, I get the following err...

drbabbers · 06-11-2018

All, Have just upgraded a CUCM cluster to 11.5.1 SU3b and since then I am unable to register any phones to the previously used TFTP server. However if I use the secondary TFTP the phone registers fine. (Phone downloads CTL all OK - Mixed mode cluster...

drbabbers · 04-19-2018

All, Has anyone ever come across this situation before... Cisco IP Phone (SCCP) -----> CUCM -----> Conference Now (IVR/CFB)Call recording profile = Phone PreferredBIB Enabled Call recording works all OK, but only records the IVR audio/DTMF tones Call...

drbabbers · 03-29-2020

Thank you for this! I had this exact issue and was pulling my hair out for ages. In my case I couldn't get a GRE tunnel to establish when using crypto map and IPsec profile, or IPsec profile to IPsec profile.. Crypto map to Crypto Map was fine.Disabl...

drbabbers · 09-27-2019

Think I have may have the answer around endpoints that support K-Factor data:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/11_5_1/cdrdef/cucm_b_cucm-cdr-administration-guide-1151.pdfNo mention of Cisco Jabber..

drbabbers · 08-14-2018

Quite possibly may have found the answer here: https://community.cisco.com/t5/contact-center/upgrade-cuccx-8-5-1-to-11/td-p/2782392 Deepak mentions that the credentials must match on the new VM as the original source, so on the original 8.5.1 pro...

drbabbers · 08-13-2018

Thanks for this Patrick! Had the same issue in my lab and was causing me issues, but your fix worked. :)

drbabbers · 07-27-2018

Chris, this 'show network host cucmsub01' command works all OK from the Publisher. I get a response in External Resolution as per below example: cucmsub01.lab.com has address 10.10.10.10 The FQDN and IP are correct. FYI - Local Resolution sta...

Member Since	‎10-09-2014 03:21 AM
Date Last Visited	‎05-25-2021 03:36 AM
Posts	215
Total Helpful Votes Received	21

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CMR support with CUCM 11.5 SU5 + Jabber 12.1

UCCX 8.5.1 upgrade to 11.6

Add new CUCM Subscriber

Registration issues since upgrade to 11.5.1 SU3b

Conference Now + Call Recording

Re: Hi mohammed hashim,

Re: CMR support with CUCM 11.5 SU5 + Jabber 12.1

Re: UCCX 8.5.1 upgrade to 11.6

Re: CUCM 8.5 VMware Issue

Re: Add new CUCM Subscriber