Script Migration from Nortel to UCCX

[rupam_chakra1983]

Hi

We are palnning a Nortel to cisco Migration, is there any tool availabe which can be used to automate the format conversion of Nortel script to Cisco Script format.

Appreciate your quick response.

Regards

RC

[Aaron Harrison]

Hi

No, there's no tool. The two systems will no doubt have lots of major and lots of very subtle differences, the only way to do this is to work with the customer to document the existing setup and call flows, and then use your UCCX knowledge to replicate what they have and improve it where possible.

Regards

Aaron

Please rate helpful posts..

[iptuser55]

The nortel script is a free type word pad. You have to write everything- good from being real engineer again as opposed go dragging gui's around. when you start up symposium the only words you get in the default script is "wait 2 " after that you are on your own.

There is no conversion except knowing what the customer wants-sorry

Sent from Cisco Technical Support iPad App

[Aaron Harrison]

Ah well.. with UCCX dragging the GUI is only half the story (and most of the problem when your custs do it accidentally!)

The java side of things is very flexible...

But as you say - gather requirements, design, build... treat it like new.

[rupam_chakra1983]

Hi,

It seems i have to do amaunal work only to repplicate the nortel script to uccx script .

I am doing it for one scripts let see if it goes successfull.

Thanks for your comments .

Regards

RC