06-11-2008 11:12 PM - edited 03-15-2019 11:13 AM
Hi,
I have observed something very weird in a new install of CCM 6.1.2 that I did for a customer.
When a user dials 9, they hear the secondary dial tone, however the tone is exactly the same as the inside dial tone which they hear when their phones go off hook.
I have not seen this in rpevious version of call manager, the secondary dial tone is distict and dfiferent from the inside dial tone..I even tested this on a CCM 6.1.1
So is this a bug?
Solved! Go to Solution.
06-12-2008 05:28 AM
Hi Deji,
I have not seen you here forever, I hope that life is treating you well! Try this setting;
Service>Service ParametersConfiguration>Clusterwide Parameters (System - General)>Always Use Dial Tone Setting***Inside/Outside
Hope this helps!
Rob
06-12-2008 05:11 AM
No it's not the bug. It's one of the service parameter in call manager. One of my customer had secondary dial tone for outside calls and he requested to change the outside dialtone as the internal one.
06-12-2008 05:14 AM
Thanks.
Do you know the specific service parameter?
06-12-2008 05:28 AM
Hi Deji,
I have not seen you here forever, I hope that life is treating you well! Try this setting;
Service>Service ParametersConfiguration>Clusterwide Parameters (System - General)>Always Use Dial Tone Setting***Inside/Outside
Hope this helps!
Rob
06-12-2008 05:33 AM
Rob,
Life has been treating me well. I dropped an email for you a while ago to ocngratulate you on your "star". I however got an automated email saying you were away. I hope you got the email. It was kind of special for you!
Thank you as always
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