04-23-2015 08:51 AM - edited 03-17-2019 02:46 AM
Has anyone able to set background image on 8851 phone from CUCM 10.5? There is a Background Image from phone device setting for 8851, but it's not working with couple different setting from CUCM. Does anyone know what format need to fill in the field for image to push down to phone properly?
Thanks
Dat Pham
Solved! Go to Solution.
04-23-2015 12:02 PM
No, you only need the name of the file in there, ie, image1.png
Assuming the images are the same name, and are in the correct folder for the 89XX and 99XX series, they'll get them, make sure to uncheck the option to enable end user access to phone background, if you review the help for the background image parameter, it's explained there.
04-23-2015 09:44 AM
Give the following a read, should get you fixed up:
https://supportforums.cisco.com/discussion/12439066/8851-background-image-size
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8811_8841_8851_8861/10_5/english/adminguide/P881_BK_A92A3B94_00_adminguide-8811_41_51_61-10_5/P881_BK_A92A3B94_00_adminguide-8811_41_51_61-10_5_chapter_01010.html#P881_RF_C8927D88_00
https://supportforums.cisco.com/discussion/12197616/changing-background-image-all-phones-over-common-phone-settings
Basically, you need to make sure you got everything formatted right and those links should get you there. That URL box doesn't work on 8800s based on other user's experiences and information. You are going to have to do it the manual way from what I can gather. I've never dealt with the 8800s, just the 89xx and 99xx
04-23-2015 10:55 AM
Brandon,
Thanks for the response. Background setting from phone itself is working ok for me. I have multiple images and all are working fine. I am looking for option that set image from CUCM and has it pushed down to phone, sort of bulk update multiple phones at once from system instead of going to each phone and set it manually. Since there is option setting from device setting in CUCM, there must be a way, but I could not locate any information on what to specify for that field.
Thanks.
DP
04-23-2015 11:01 AM
Device --> Device Settings - Common Phone Profile
The settings you want are in there towards the middle/end of the page.
04-23-2015 11:32 AM
What is the field format entry for red box below. I have used the actual location of the image file /Desktops/800x480x24/8851-Image.png, but it's not worked. Any idea?
Thanks
DP
04-23-2015 11:46 AM
I believe you just specify the folder the phone images are in not the file itself.
04-23-2015 12:02 PM
No, you only need the name of the file in there, ie, image1.png
Assuming the images are the same name, and are in the correct folder for the 89XX and 99XX series, they'll get them, make sure to uncheck the option to enable end user access to phone background, if you review the help for the background image parameter, it's explained there.
04-23-2015 12:33 PM
Thanks Jaime,
I have tested and it works ok now with end user access setting turns off.
DP
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