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phamvinhdat
Level 6
Level 6
Member since ‎12-08-2007
‎05-01-2026
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  • 201 Posts
  • 11 Solutions
  • 42 Helpful votes Given
  • 106 Helpful votes Received
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User Activity

Capture actual "Current Wait Duration" or queue time with UCCX script

10-17-2024
Anyone has better luck on capturing the actual "Current Wait Duration" or queue time for the call and display it on Finesse screen when agent answers the call?   I try to capture the data with Connected option on SelectResource line and update it wi...

Call shows as a conference on line with recording profile set

11-14-2019
I have a situation that call connects to DN with recording profile set change to as conference display on phone screen when call is answered. The line is set up for audio recording with a 3rd party application with BIB on and through SIP trunk with r...

Self Signed Certificate End Date on Cisco ISR4431/K9

10-30-2019
I am working on renewing self-signed cert for SIP TLS between CUCM-CUBE. But I can't seem to find an option to specify the end date on generating the new cert. If I try it again, it just automatically use last day of the calendar year as end date. Is...

Setting Backgroung Image for 8851 from CUCM 10.5

04-23-2015
Has anyone able to set background image on 8851 phone from CUCM 10.5? There is a Background Image from phone device setting for 8851, but it's not working with couple different setting from CUCM. Does anyone know what format need to fill in the field...

Can't start Anyconnect : "No Modules Loaded"

02-05-2015
Try to start Anyconnect Secure Mobility Client, and error "No Modules Loaded" popups. Try to google and look for solution but no luck yet. Have anyone run into this same error and have solution on how to fix this?Thanks. Dat Pham
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Community Statistics
Member Since ‎12-08-2007 12:09 PM
Date Last Visited ‎05-01-2026 07:55 AM
Posts 201
Total Helpful Votes Received 106