cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
437
Views
0
Helpful
3
Replies
Highlighted
Beginner

Shared Line Caller-ID

Have a question about shared-line CID.  I have a group of 8 users with their primary lines shared acroos all 8 phones.  When User A gets a call from a customer they want to have it so other users can press their line and see the caller-id information from the incoming call to User A.

I cant find a way to do it.  Also, I just read that you shouldnt share a primary line across more than one phone.  Could that be causing my issue?

Phones are 9971's using SIP if that helps at all.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Master

You need to disable Privacy on all the phones which is on by default.

HTH,

Chris

View solution in original post

3 REPLIES 3
Highlighted
Hall of Fame Master

You need to disable Privacy on all the phones which is on by default.

HTH,

Chris

View solution in original post

Highlighted

If this works you will have been my hero for the day.

Stay tuned...

Highlighted

You sir, are THE man!

not quite sure why that didnt register in my head to check privacy...

Thanks!

Content for Community-Ad