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Show incoming callers name from personal directory

Hello,

I am trying to make the IP-Phone 7942 (and CUCM 7.1.3) show for the incoming calls from outside of the company not the number but the name (contacts that are in the personal directory or even AD-Users that have only mobile phones).

Is this posible ?

Thanks a lot !

7 REPLIES 7
Hall of Fame Cisco Employee

Show incoming callers name from personal directory

No, it's not possible without a 3rd party solution.

Paolo has a script for that if you're interested.

There are plenty of threads with the same question on CSC, please search for answers before posting.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Show incoming callers name from personal directory

Thanks, but I really searched before posting, nothing found ....

Enthusiast

Re: Show incoming callers name from personal directory

Could you post the link from Paolo, I would be interested too.

Thanks,

Norbert

Sent from Cisco Technical Support iPad App

Hall of Fame Community Legend

Show incoming callers name from personal directory

Hey guys,

Here's a plug for my friend Paolo (he deserves it )

http://www.ciscoxmlservices.com/en/tcl--ivr-scripts

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Re: Show incoming callers name from personal directory

Is it possible now.. without third party software?? with latest CUCM 12.X series??

VIP Collaborator

Re: Show incoming callers name from personal directory

Hi there

 

Unfortunately the new CUCM 12.X doesn't offer this. Your only option is to go with any 3rd party or some customized scripting.

 

 

Hope this helps !!!


Cheers
Rath!

***Please rate helpful posts***

Beginner

Re: Show incoming callers name from personal directory

I saw this message was posted in 2012.

Now end of 2018 and this problem still exist. Shame of CISCO. This is the basic features of basic telephone. They provide personal address book for what? 

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