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simple call accounting to track number of calls for a user

does anyone knows of any 3rd party apps that can provide a simple view of statistics for a specific phone, for example outgoing calls made by a phone as a daily total. Customer wants to see live data for sales people who make calls. They have UCCX, but these users are not agents, and I don't think we need to go UCCX route.
I'm hoping that there's something simple out there, that you've seen.
2 Replies 2

Deepak Rawat
Cisco Employee
Cisco Employee

You can probably check with Uplinx:

https://www.uplinx.com/reporttool/

Below docwiki talks more about all the 3rd party vendors out there providing lot of features/services:

http://docwiki.cisco.com/wiki/UC_3rd_party_vendors

Regards

Deepak

Hi Roman, We do offer such solutions and you can check here http://www.commsouth.com/commcontrol-call-accounting-software.php If you need more information, please do contact me at prasana@commsouth.com (+919841027006). Regards, Prasana
Regards, Prasana Kumar.P +919841027006