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SIP to SIP CUBE - Help with the call legs from Provider to CUCM

Dominic Ellis
Level 1
Level 1

Hi,

I have setup a sip to sip CUBE.

The calls are pushed from CUCM to the CUBE via a sip trunk.

This works ok.

Calls coming from the SIP provider into the CUBE and on to

the call manager are not working.

I can see the calls coming into the CUBE.

I can test and the dialpeers get matched to push the calls to the CUCM.

Our phones on the call manager all use SCCP.

Does this mean that we will need to re-load all phones to use SIP Or

can these calls be pushed into the call manager via the SIP Trunk?

ie. from CUBE to Call manager is a sip leg, then from here to the phone

it is a SCCP leg?

Is that how it works - any help gratefully received.

Regards

Dominic

10 Replies 10

Jagpreet Singh
Cisco Employee
Cisco Employee

Hi Dominic,

      The protocols which the phones are running will not affect the incoming call. Now when you say, you can see the call going to the CUCM, does that mean you ran a debug on the CUBE? ( Please share if you did, with the call info ).

Also, please make sure of the following :

> The SIP Trunk configured on the CUCM has the correct inbound CSS so that it has the access to the partitions applied on the extensions.

> If we are doing some translations on the CUBE or the CUCM, please double check them. If you need assistance with the same, please do share the "show run" from the CUBE with the Calling and Called information.

In case you havn't tested a debug on the CUBE yet, please run :

"debug ccsip messages" and "debug voice ccapi inout" and make a test call. Share the debug output with along with the Calling and Called Information for the tested call. Do remember to do put in "terminal monitor".

Regards,

Jagpreet

Hi Jagpreet,

Thanks for your reply.

When I say I can see the call going to the call manager - what I meant was

when I run a show diaplan number +442071513860 I can see the number is matched with a dial-peer

to the call managers.

I have tried with translations on the CUBE and on the Call manager.

Attached is the configuration and the debugs below

Regards

Dominic

UKLWGNRT303#show run
Building configuration...


Current configuration : 7156 bytes
!
! Last configuration change at 20:09:46 UTC Fri Jun 14 2013 by pete.balitewicz
! NVRAM config last updated at 13:38:15 UTC Thu Jun 13 2013 by dominic.ellis
!
version 15.1
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
no service password-encryption
!
hostname UKLWGNRT303
!
boot-start-marker
boot system flash:/c3845-adventerprisek9_ivs-mz.151-3.T4.bin
boot-end-marker
!
!
card type e1 0 0
card type e1 0 1
security authentication failure rate 3 log
security passwords min-length 6
no logging buffered
no logging rate-limit
enable secret 5 $1$5kwv$yJYS53dSSp0vO72ykMyfx.
!
no aaa new-model
!
network-clock-participate wic 0
network-clock-participate wic 1
network-clock-select 1 E1 0/0/0
network-clock-select 2 E1 0/0/1
!
dot11 syslog
ip source-route
!
ip cef
!
!
!
!
no ip domain lookup
ip domain name tnsad.com
ip host UKLWGNRT303 172.16.191.143
no ipv6 cef
!
multilink bundle-name authenticated
!
!        
!
!
!
voice-card 0
codec complexity high
dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections sip to sip
sip
  header-passing sip-sip
  early-offer forced
!
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
codec preference 4 g729br8
!
!
!
!
voice translation-rule 12
rule 1 /^.*\(.....\)/ /4\1/
!
!
voice translation-profile ANY_to_6_IN
translate called 12
!
!
crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-4026715245
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-4026715245
revocation-check none
rsakeypair TP-self-signed-4026715245
!
!
crypto pki certificate chain TP-self-signed-4026715245
certificate self-signed 01
  3082024D 308201B6 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 34303236 37313532 3435301E 170D3133 30353330 30393336
  33345A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D34 30323637
  31353234 3530819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
  8100A845 A9503445 632CDE7F 27EAB89B A7806A58 4EB96E67 AEF5A22B 6A36EE47
  19BFD8F0 22A8A851 F5482914 F463BFEF 085FF577 8AC20465 A0DCA9E1 8F75B136
  0FCE9672 D0ABD92D 3C1F0450 2C1C100C 5E74B0BD AB92DCA6 6141646D 97CD52F0
  2545FF89 8E35AAA8 CD1E69A1 F4BBD60E C7448B1E 3CE0390F C92B564C AB560879
  9E2B0203 010001A3 75307330 0F060355 1D130101 FF040530 030101FF 30200603
  551D1104 19301782 15554B4C 57474E52 54333033 2E746E73 61642E63 6F6D301F
  0603551D 23041830 168014AC DD71F94F 0035E667 CF2FD992 D217EF35 777B5330
  1D060355 1D0E0416 0414ACDD 71F94F00 35E667CF 2FD992D2 17EF3577 7B53300D
  06092A86 4886F70D 01010405 00038181 00169B4E 1BFF5597 98CB37D9 7FCC8D60
  766C7FDA 47B68913 9546E09B 77C2DAEA FE900894 D9E36B3C 6519FEC3 40861106
  C6623DAA C23A1E1E DDA29B11 D7C2CCBC 3025DFFC 9B8A8AB5 8233DACE 3AAE38A2
  74010927 0773B6C0 F3F90FA3 1CBD3243 FB1366BD D5A2A9D5 57EC37A3 72FD0F81
  45DA192B F21012B0 44F108CC 6B07D82E EE
        quit
!
!
license udi pid CISCO3845-MB sn FOC11274Y1A
archive
log config
  hidekeys
!
redundancy
!
!
controller E1 0/0/0
shutdown
description *** To PSTN ***
!
controller E1 0/0/1
shutdown
!
controller E1 0/1/0
shutdown
!
controller E1 0/1/1
shutdown
!
!        
!
!
!
!
!
!
!
interface GigabitEthernet0/0
description *** Voice Vlan ***
ip address 172.16.191.143 255.255.255.192
duplex auto
speed 100
media-type rj45
no snmp trap link-status
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed 100
media-type rj45
no snmp trap link-status
!
ip default-gateway 172.16.191.129
ip forward-protocol nd
ip http server
ip http secure-server
ip http path flash:
!
!
ip route 0.0.0.0 0.0.0.0 172.16.191.129
!
logging esm config
!
!
!
!
!
!
control-plane
!
!
!
!
mgcp profile default
!
sccp local GigabitEthernet0/0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet0/0
associate profile 1 register CFB001c58ed3630
associate profile 2 register MTP001c58ed3630
!
dspfarm profile 2 transcode 
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
maximum sessions 4
associate application SCCP
!
dspfarm profile 1 conference 
codec g711ulaw
codec g711alaw
maximum sessions 8
associate application SCCP
!
dial-peer voice 120 voip
description Outgoing to Sprint
destination-pattern 0.T
session protocol sipv2
session target ipv4:89.191.200.30
session transport udp
voice-class codec 1 
dtmf-relay rtp-nte
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
!
dial-peer voice 101 voip
description Outgoing to Callmanager KTLWGUCM001
destination-pattern +44207151386.
monitor probe icmp-ping 192.168.103.118
session protocol sipv2
session target ipv4:192.168.103.118
session transport udp
voice-class codec 1 
dtmf-relay rtp-nte
no vad
!
dial-peer voice 100 voip
description Inbound from Sprint
session protocol sipv2
incoming called-number .
voice-class codec 1 
!
!
presence
presence call-list
!
sip-ua
presence enable
!        
!
!
gatekeeper
no shutdown
!
!
!
line con 0
session-timeout 30
timeout login response 15
password 7 095F5E5A1A54161E
logging synchronous
login local
history size 50
transport output telnet
line aux 0
transport output telnet
line vty 0 4
session-timeout 30
timeout login response 15
privilege level 15
password 7 06151F724F1F0815
logging synchronous
login local
history size 50
transport preferred none
transport input telnet ssh
line vty 5 15
session-timeout 30
timeout login response 15
privilege level 15
password 7 06151F724F1F0815
logging synchronous
login local
history size 50
transport preferred none
transport input telnet ssh
!
scheduler allocate 20000 1000
ntp authentication-key 1 md5 09494F05100B1006020101 7
ntp authenticate
ntp trusted-key 1
ntp source GigabitEthernet0/0
ntp update-calendar
ntp server 172.24.7.20
ntp server 172.24.7.21
end

UKLWGNRT303#debug ccsip messages
SIP Call messages tracing is enabled
UKLWGNRT303#term mon
UKLWGNRT303#
Jun 17 10:01:46.901 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73
From: <>;tag=gK04692994
To: <>
Call-ID: 570743032_2751487@89.191.200.62
CSeq: 14649 INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay,  multipart/mixed
Contact: <>
Supported: timer,100rel
Session-Expires: 1800
Min-SE: 90
Content-Length:  308
Content-Disposition: session; handling=required
Content-Type: application/sdp

v=0
o=Sonus_UAC 7940 16224 IN IP4 89.191.200.62
s=SIP Media Capabilities
c=IN IP4 89.191.200.36
t=0 0
m=audio 11668 RTP/AVP 8 18 2 101
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:2 G726-32/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=ptime:20

Jun 17 10:01:46.909 UTC: //12769/C165DB0BB5E0/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73
From: <>;tag=gK04692994
To: <>
Date: Mon, 17 Jun 2013 10:01:46 GMT
Call-ID: 570743032_2751487@89.191.200.62
CSeq: 14649 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


Jun 17 10:01:46.909 UTC: //12769/C165DB0BB5E0/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73
From: <>;tag=gK04692994
To: <>;tag=5C4FED0C-20C1
Date: Mon, 17 Jun 2013 10:01:46 GMT
Call-ID: 570743032_2751487@89.191.200.62
CSeq: 14649 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=21
Content-Length: 0


Jun 17 10:01:46.929 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:

UKLWGNRT303#ACK sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73
From: <>;tag=gK04692994
To: <>;tag=5C4FED0C-20C1
Call-ID: 570743032_2751487@89.191.200.62
CSeq: 14649 ACK
Max-Forwards: 70
Content-Length: 0


UKLWGNRT303#
Jun 17 10:01:48.329 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK06Bf380052bbeb34ee1
From: <>;tag=gK06653a8b
To: <>
Call-ID: 570879699_95338767@89.191.200.62
CSeq: 1516 INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay,  multipart/mixed
Contact: <>
Supported: timer,100rel
Session-Expires: 1800
Min-SE: 90
Content-Length:  307
Content-Disposition: session; handling=required
Content-Type: application/sdp

v=0
o=Sonus_UAC 21024 500 IN IP4 89.191.200.62
s=SIP Media Capabilities
c=IN IP4 89.191.200.36
t=0 0
m=audio 17454 RTP/AVP 8 18 2 101
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:2 G726-32/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=ptime:20

Jun 17 10:01:48.337 UTC: //12770/C23F26D6B5E5/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK06Bf380052bbeb34ee1
From: <>;tag=gK06653a8b
To: <>
Date: Mon, 17 Jun 2013 10:01:48 GMT
Call-ID: 570879699_95338767@89.191.200.62
CSeq: 1516 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


Jun 17 10:01:48.337 UTC: //12770/C23F26D6B5E5/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK06Bf380052bbeb34ee1
From: <>;tag=gK06653a8b
To: <>;tag=5C4FF2A0-1EEA
Date: Mon, 17 Jun 2013 10:01:48 GMT
Call-ID: 570879699_95338767@89.191.200.62
CSeq: 1516 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=21
Content-Length: 0


Jun 17 10:01:48.357 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:

UKLWGNRT303#ACK sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK06Bf380052bbeb34ee1
From: <>;tag=gK06653a8b
To: <>;tag=5C4FF2A0-1EEA
Call-ID: 570879699_95338767@89.191.200.62
CSeq: 1516 ACK
Max-Forwards: 70
Content-Length: 0


Jun 17 10:01:49.538 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B72191bdd3d1d73fd
From: <>;tag=gK025c0f56
To: <>
Call-ID: 553830756_78846434@89.191.200.30
CSeq: 17015 INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay,  multipart/mixed
Contact: <>
Supported: timer,100rel
Session-Expires: 1800
Min-SE: 90
Content-Length:  307
Content-Disposition: session; handling=required
Content-Type: application/sdp

v=0
o=Sonus_UAC 6558 26202 IN IP4 89.191.200.30
s=SIP Media Capabilities
c=IN IP4 89.191.200.4
t=0 0
m=audio 16184 RTP/AVP 8 18 2 101
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:2 G726-32/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=ptime:20

Jun 17 10:01:49.550 UTC: //12771/C2F8182AB5EA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B72191bdd3d1d73fd
From: <>;tag=gK025c0f56
To: <>
Date: Mon, 17 Jun 2013 10:01:49 GMT
Call-ID: 553830756_78846434@89.191.200.30
CSeq: 17015 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


Jun 17 10:01:49.550 UTC: //12772/C2F8182AB5EA/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:+442071513860@192.168.103.118:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.191.143:5060;branch=z9hG4bK31151B00
Remote-Party-ID: <>;party=calling;screen=no;privacy=off
From: sip:+447764272259@89.191.200.30;tag=5C4FF758-11D8
To: <>
Date: Mon, 17 Jun 2013 10:01:49 GMT
Call-ID: C2F8B452-D66B11E2-B5F0F876-BDCF56E0@172.16.191.143
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 3271039018-3597341154-3052075126-3184482016
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1371463309
Contact: <>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 289

v=0
o=CiscoSystemsSIP-GW-UserAgent 9379 7888 IN IP4 172.16.191.143
s=SIP Call
c=IN IP4 172.16.191.143
t=0 0
m=audio 18620 RTP/AVP 8 18 101
c=IN IP4 172.16.191.143
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16

Jun 17 10:01:49.550 UTC: //12772/C2F8182AB5EA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Date: Mon, 17 Jun 2013 10:01:49 GMT
From: sip:+447764272259@89.191.200.30;tag=5C4FF758-11D8
Allow-Events: presence
Content-Length: 0
To: <>
Call-ID: C2F8B452-D66B11E2-B5F0F876-BDCF56E0@172.16.191.143
Via: SIP/2.0/UDP 172.16.191.143:5060;branch=z9hG4bK31151B00
CSeq: 101 INVITE


Jun 17 10:01:49.554 UTC: //12772/C2F8182AB5EA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 503 Service Unavailable
Date: Mon, 17 Jun 2013 10:01:49 GMT
Warning: 399 KTLWGUCM001 "Unable to find a device handler for the request received on port 5060 from 172.16
.191.143"
From: sip:+447764272259@89.191.200.30;tag=5C4FF758-11D8
Allow-Events: presence
Content-Length: 0
To: <>;tag=1232767516
Call-ID: C2F8B452-D66B11E2-B5F0F876-BDCF56E0@172.16.191.143
Via: SIP/2.0/UDP 172.16.191.143:5060;branch=z9hG4bK31151B00
CSeq: 101 INVITE


Jun 17 10:01:49.554 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:+442071513860@192.168.103.118:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.191.143:5060;branch=z9hG4bK31151B00
From: sip:+447764272259@89.191.200.30;tag=5C4FF758-11D8
To: <>;tag=1232767516
Date: Mon, 17 Jun 2013 10:01:49 GMT
Call-ID: C2F8B452-D66B11E2-B5F0F876-BDCF56E0@172.16.191.143
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0


Jun 17 10:01:49.554 UTC: //12771/C2F8182AB5EA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B72191bdd3d1d73fd
From: <>;tag=gK025c0f56
To: <>;tag=5C4FF760-1D12
Date: Mon, 17 Jun 2013 10:01:49 GMT
Call-ID: 553830756_78846434@89.191.200.30
CSeq: 17015 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=63
Content-Length: 0


Jun 17 10:01:49.562 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:

UKLWGNRT303#ACK sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B72191bdd3d1d73fd
From: <>;tag=gK025c0f56
To: <>;tag=5C4FF760-1D12
Call-ID: 553830756_78846434@89.191.200.30
CSeq: 17015 ACK
Max-Forwards: 70
Content-Length: 0


UKLWGNRT303#debug
Jun 17 10:01:58.174 UTC: %C3800_ENVM-3-MFAIL_OFF: There is more than one failure with the Power System 1 or
this Power System has been turned off.
UKLWGNRT303#debug voice ccapi inout
voip ccapi inout debugging is on
UKLWGNRT303#u all
All possible debugging has been turned off
UKLWGNRT303#debug voice ccapi inout
voip ccapi inout debugging is on
UKLWGNRT303#
Jun 17 10:02:18.174 UTC: %C3800_ENVM-3-MFAIL_OFF: There is more than one failure with the Power System 1 or
this Power System has been turned off.
UKLWGNRT303#
Jun 17 10:02:24.155 UTC: //12773/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:
   Call Entry Is Not Found
Jun 17 10:02:24.155 UTC: //-1/D7990526B5F1/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=+447764272259
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:+447764272259@89.191.200.62
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=sip:+442071513860@172.16.191.143:5060
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Jun 17 10:02:24.155 UTC: //-1/D7990526B5F1/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x70AFEA28, Call Info(
   Calling Number=sip:+447764272259@89.191.200.62,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not S
creened, Presentation=Allowed),
   Called Number=sip:+442071513860@172.16.191.143:5060(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=12773
Jun 17 10:02:24.155 UTC: //-1/D7990526B5F1/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:+447764272259@89.191.200.62(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre
sentation=Allowed)
Jun 17 10:02:24.155 UTC: //-1/D7990526B5F1/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:+447764272259@89.191.200.62(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pr
esentation=Allowed)
Jun 17 10:02:24.155 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:24.155 UTC: :cc_get_feature_vsa malloc success
Jun 17 10:02:24.155 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:24.155 UTC:  cc_get_feature_vsa count is 1
Jun 17 10:02:24.155 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:24.155 UTC: :FEATURE_VSA attributes are: feature_name:0,feature_time:1885830280,feature_id:327
Jun 17 10:02:24.155 UTC: //12773/D7990526B5F1/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
Jun 17 10:02:24.159 UTC: //12773/D7990526B5F1/CCAPI/cc_process_call_setup_ind:
   Event=0x6A953050
Jun 17 10:02:24.159 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number +442071513860
Jun 17 10:02:24.159 UTC: //12773/D7990526B5F1/CCAPI/ccCallSetContext:
   Context=0x692AC244
Jun 17 10:02:24.159 UTC: //12773/D7990526B5F1/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 12773 with tag 100 to app "_ManagedAppProcess_TOLLFRAUD_APP"
Jun 17 10:02:24.159 UTC: //12773/D7990526B5F1/CCAPI/ccCallDisconnect:
   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jun 17 10:02:24.159 UTC: //12773/D7990526B5F1/CCAPI/ccCallDisconnect:
   Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)
Jun 17 10:02:24.183 UTC: //12773/D7990526B5F1/CCAPI/cc_api_call_disconnect_done:
  
UKLWGNRT303#Disposition=0, Interface=0x70AFEA28, Tag=0x0, Call Id=12773,
   Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)
Jun 17 10:02:24.183 UTC: //12773/D7990526B5F1/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Jun 17 10:02:24.183 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jun 17 10:02:24.183 UTC: :cc_free_feature_vsa freeing 70677C80
Jun 17 10:02:24.183 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jun 17 10:02:24.183 UTC:  vsacount in free is 0
UKLWGNRT303#
Jun 17 10:02:26.259 UTC: //12774/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:
   Call Entry Is Not Found
Jun 17 10:02:26.259 UTC: //-1/D8DAAF22B5F6/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=+447764272259
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:+447764272259@89.191.200.30
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=sip:+442071513860@172.16.191.143:5060
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Jun 17 10:02:26.259 UTC: //-1/D8DAAF22B5F6/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x70AFEA28, Call Info(
   Calling Number=sip:+447764272259@89.191.200.30,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not S
creened, Presentation=Allowed),
   Called Number=sip:+442071513860@172.16.191.143:5060(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=12774
Jun 17 10:02:26.259 UTC: //-1/D8DAAF22B5F6/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:+447764272259@89.191.200.30(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre
sentation=Allowed)
Jun 17 10:02:26.259 UTC: //-1/D8DAAF22B5F6/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:+447764272259@89.191.200.30(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pr
esentation=Allowed)
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC: :cc_get_feature_vsa malloc success
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC:  cc_get_feature_vsa count is 1
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC: :FEATURE_VSA attributes are: feature_name:0,feature_time:1885830280,feature_id:328
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_process_call_setup_ind:
   Event=0x6A953050
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number +442071513860
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallSetContext:
   Context=0x692C3EDC
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 12774 with tag 100 to app "_ManagedAppProcess_Default"
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/ccGetMemPoolFromContainer:
   mempool not found from usrContainer(6A9A3E18)
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/ccCreateMemPoolInContainer:
   Mempool(70D8B404) created in usrContainer(6A9A3E18)
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=101, Params=0x692AFEAC, Progress Indication=NULL(0)
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:+447764272259@89.191.200.30(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre
sentation=Allowed)
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:+447764272259@89.191.200.30(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pr
esentation=Allowed)
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallSetupRequest:
   Destination Pattern=+44207151386., Called Number=+442071513860, Digit Strip=FALSE
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallSetupRequest:
   Calling Number=sip:+447764272259@89.191.200.30(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present
ation=Allowed),
   Called Number=+442071513860(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=+447764272259, Final Destination Flag=TRUE,
   Guid=D8DAAF22-D66B-11E2-B5F6-F876BDCF56E0, Outgoing Dial-peer=101
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=+447764272259
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:+447764272259@89.191.200.30
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=+442071513860
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x70AFEA28, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=sip:+447764272259@89.191.200.30,(Calling Name=)(TON=Unknown, NPI=Unknown, Scr
eening=Not Screened, Presentation=Allowed),
   Called Number=+442071513860(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=101, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC: :cc_get_feature_vsa malloc success
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC:  cc_get_feature_vsa count is 2
Jun 17 10:02:26.263 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jun 17 10:02:26.263 UTC: :FEATURE_VSA attributes are: feature_name:0,feature_time:1885830056,feature_id:329
Jun 17 10:02:26.263 UTC: //12775/D8DAAF22B5F6/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
Jun 17 10:02:26.263 UTC: //12775/D8DAAF22B5F6/CCAPI/ccCallSetContext:
   Context=0x692AFE5C
Jun 17 10:02:26.263 UTC: //12774/D8DAAF22B5F6/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=101
Jun 17 10:02:26.267 UTC: //12775/D8DAAF22B5F6/CCAPI/cc_api_call_proceeding:
   Interface=0x70AFEA28, Progress Indication=NULL(0)
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/cc_api_call_disconnected:
   Cause Value=63, Interface=0x70AFEA28, Call Id=12775
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=63, Retry Count=0)
Jun 17 10:02:26.271 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=12775
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/ccCallDisconnect:
   Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=63)
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/ccCallDisconnect:
   Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x70AFEA28, Tag=0x0, Call Id=12775,
   Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
Jun 17 10:02:26.271 UTC: //12775/D8DAAF22B5F6/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Jun 17 10:02:26.271 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jun 17 10:02:26.271 UTC: :cc_free_feature_vsa freeing 70677BA0
Jun 17 10:02:26.271 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jun 17 10:02:26.271 UTC:  vsacount in free is 1
Jun 17 10:02:26.275 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallDisconnect:
   Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jun 17 10:02:26.275 UTC: //12774/D8DAAF22B5F6/CCAPI/ccCallDisconnect:
   Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
Jun 17 10:02:26.275 UTC: //-1/xxxxxxxxxxxx/CCAPI/ccMemPoolTDFreeHelper:
   data = 7117DB90
UKLWGNRT303#
Jun 17 10:02:26.275 UTC: ccMemPoolTDFreeHelper:mem_mgr_mempool_free: mem_refcnt(70D8B404)=0 - mempool clean
up
Jun 17 10:02:26.287 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x70AFEA28, Tag=0x0, Call Id=12774,
   Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
Jun 17 10:02:26.287 UTC: //12774/D8DAAF22B5F6/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Jun 17 10:02:26.287 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jun 17 10:02:26.287 UTC: :cc_free_feature_vsa freeing 70677C80
Jun 17 10:02:26.287 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
UKLWGNRT303#
Jun 17 10:02:26.287 UTC:  vsacount in free is 0
UKLWGNRT303#u all
All possible debugging has been turned off
UKLWGNRT303#exit

DOminic,

Call is disconnected due to Toll Fraud prevention..

Jun 17 10:01:46.909 UTC: //12769/C165DB0BB5E0/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 403 Forbidden

Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73

From: <>;tag=gK04692994

To: <>;tag=5C4FED0C-20C1

Date: Mon, 17 Jun 2013 10:01:46 GMT

Call-ID:

570743032_2751487@89.191.200.62

CSeq: 14649 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=21

Content-Length: 0

Jun 17 10:01:46.909 UTC: //12769/C165DB0BB5E0/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 403 Forbidden

Via: SIP/2.0/UDP 89.191.200.62:5060;branch=z9hG4bK04B7f9440ef79663b73

From: <>;tag=gK04692994

To: <>;tag=5C4FED0C-20C1

Date: Mon, 17 Jun 2013 10:01:46 GMT

Call-ID: 570743032_2751487@89.191.200.62

To resolve this you need to add your ITSP IP in your IP trust list addresses..

eg

voice service voip

ip address trusted list

ipv4 89.191.200.62 255.255.255.255

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Hi aokanlawon,

Thanks for this - I had just found this information too and have resolved that.

I am now on to the next error message -see inbound call debug.

Any help gratefully received.


Jun 17 10:57:22.733 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B4fa10d7fdd340c17
From: <>;tag=gK02053559
To: <>
Call-ID: 553798535_27420424@89.191.200.30
CSeq: 3221 INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay,  multipart/mixed
Contact: <>
Supported: timer,100rel
Session-Expires: 1800
Min-SE: 90
Content-Length:  306
Content-Disposition: session; handling=required
Content-Type: application/sdp

v=0
o=Sonus_UAC 2403 12576 IN IP4 89.191.200.30
s=SIP Media Capabilities
c=IN IP4 89.191.200.4
t=0 0
m=audio 5758 RTP/AVP 8 18 2 101
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:2 G726-32/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=ptime:20

Jun 17 10:57:22.741 UTC: //12787/85B4B25BB628/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B4fa10d7fdd340c17
From: <>;tag=gK02053559
To: <>
Date: Mon, 17 Jun 2013 10:57:22 GMT
Call-ID: 553798535_27420424@89.191.200.30
CSeq: 3221 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


Jun 17 10:57:22.741 UTC: //12787/85B4B25BB628/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B4fa10d7fdd340c17
From: <>;tag=gK02053559
To: <>;tag=5C82D33C-CF2
Date: Mon, 17 Jun 2013 10:57:22 GMT
Call-ID: 553798535_27420424@89.191.200.30
CSeq: 3221 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=1
Content-Length: 0


Jun 17 10:57:22.749 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:

UKLWGNRT303#ACK sip:+442071513860@172.16.191.143:5060 SIP/2.0
Via: SIP/2.0/UDP 89.191.200.30:5060;branch=z9hG4bK02B4fa10d7fdd340c17
From: <>;tag=gK02053559
To: <>;tag=5C82D33C-CF2
Call-ID: 553798535_27420424@89.191.200.30
CSeq: 3221 ACK
Max-Forwards: 70
Content-Length: 0

Not sure why CUBE is not able to route the call even though I can see the correct dial-peer is configured and matched in the previous logs..Can you use a voice translation rule to change the +44 number to a local extension on cube..then apply to the dial-peer 100..which is the incoming leg....You then configure a dial-peer with a local number...ensure the DN on the phone matches this number...test again

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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Which Call leg is this? Is this CUCM--CUBE leg?

Tapan

Check how many Significant Digits have you allowed on Trunk?

What numbers come in when call leaves CUBE and move toward CUCM?

Is the CSS proper on  Trunk for Incoming calls?

SIP/2.0 404 Not Found

This simply means that the Number is not found in CUCM DB.

Tapan

Tapan,

This call doesnt even make it to CUCM. There is no SIP INVITE sent to CUCM. CUBE just sends a 404 not found, So i doubt if this is a CUCM issue.

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Hi Guys,

Really - Thanks for your help with this.

I stripped out all the dial peers and with the help of debugs I could see that

outbound was ok. Added the inbound dial peers back in & reconfigured. On the debugs

could see that the call was reaching the CUCM - everything on the CUBE

looked ok but was coming back with an unallocated error for

the extension number. I gave the cucm a good check over.

I checked the SIP Trunk Security Profile Configuration and I had copied

that from the setup for our Shoretel mobility router. The shoretel uses incoming port

5068 not 5060 as default!!!!

changed it back and all sorted.

Thanks for your help guys

Regards

Dominic

Nice

Tapan