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SPA922 with CUCM 7.1

david-lima
Level 4
Level 4

‎02-01-2011 01:26 PM - edited ‎03-16-2019 03:12 AM

Hi all I'm testing functionality with IP Phones 7900, SPA921 and SPA922 SIP Phones. With SPA921 phones basic features are working fine (hold, blind and consultant transfer, conference) but with SPA922 all is working fine except blind transfer.

The configuration is the same in CUCM and Linksys page for SPA921 and SPA922.

I upgrade the firmware for SPA922 to 6.1.5a but no results.

If you have any suggestion please let me know.

Best regards.

David

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Anonymous
Not applicable

‎02-01-2011 01:32 PM - last edited on ‎02-18-2019 08:36 PM by Cisco Employee

Hi David,

Can you elaborate on what is meant by blind transfer is not working?

Is the SPA not able to perform a blind transfer?

What are the symptoms from the end user when you attempt the transfer?

 

CCM traces and/or a sniffer from a working and non working phone would be helpful.

 

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

 

Regards

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david-lima
Level 4
Level 4
In response to Anonymous

‎02-01-2011 02:27 PM - last edited on ‎02-18-2019 08:37 PM by Cisco Employee

Hi, thanks for your fast response. I'll capture the traces asap and I let you know.

Thanks again.

David

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