cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1787
Views
1
Helpful
5
Replies

Spark-Registered In-Room Control on CE Software Getting "User not authorized"

I am getting "User not authorized" when trying to issue this command on an MX300-G2 registered to Spark:

xCommand HttpFeedback register FeedbackSlot: 1 ServerUrl: "http://192.168.21.129:5000/codec" Expression: "/event/UserInterface/Extensions/Widget"

*r HttpFeedbackRegisterResult (status=Error):

*r HttpFeedbackRegisterResult Reason: "User not authorized"

*r HttpFeedbackRegisterResult XPath: "/HttpFeedback/register"

** end

I logged in with both a "room control" user, and an "integrator" user.  Neither works.  The fact that you can create the accounts would indicate this is supported.  Am I missing something?

Thanks.

Sal

5 Replies 5

Justin Ferello
Contributor
Contributor

Salvatore,

xCommand HttpFeedBack is not supported on Cisco Spark registered endpoints.

See the section "Limitations" in the link below:

https://collaborationhelp.cisco.com/article/en-us/n5pqqcm

Thanks,

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

So the obvious next question is - when will this be supported?  Is there any way to use In-Room Controls on a Spark Registered endpoint?   Is this coming?

Sal,

That I am not sure of.  However, In-Room Controls work for the most part.

Thanks,

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ