SWAP softkey

[Jose Arango]

Hi team, There is a new feature called SWAP (Toggle between two existing calls) for the 6900 IP phones,  I want to know if I can activate it in a Call Manager express   solution and how I could do it.

Regards

Jose

[Chris Deren]

Yes, it is available in CME, see user guide:

Swap Between Held and Active Calls on Multiple Lines

If your phone supports multiple lines, use line buttons to swap between held and active calls.

For example, if you have a held call on Line 1 and an active call on  Line 2, press the Line 1 button to make the Line 1 call active (resume  it from hold) and to automatically put the Line 2 call on hold.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/6921_6941_6961/8_6/english/user_guide/callfeat.html

HTH,

Chris