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%SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Gi4/34, operational port trust state is now untrusted.

sarathcisco2013
Beginner
Beginner

.Feb  5 09:56:44.310 utc: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Gi4/34, operational port trust state is now untrusted.

 

ios - cat4500e-universalk9.SPA.03.05.02.E.152-1.E2.bin

Model -

cisco WS-C4506-E (MPC8572) processor (revision 6) with 2097152K bytes of physical memory.
MPC8572 CPU at 1.5GHz, Supervisor 7L-E
Last reset from PowerUp
2 Virtual Ethernet interfaces
244 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2101

 

 

Switchport configuration

 

interface GigabitEthernet4/34

description *** 35-A ***

switchport access vlan 50

switchport mode access

switchport voice vlan 60

switchport port-security maximum 2

switchport port-security

switchport port-security mac-address sticky

switchport port-security mac-address sticky 1803.73da.7381

switchport port-security mac-address sticky 189c.5daa.71fd vlan voice

auto qos voip cisco-phone

storm-control broadcast level 20.00

qos trust device cisco-phone

spanning-tree portfast

service-policy input AutoQos-4.0-Cisco-Phone-Input-Policy

service-policy output AutoQos-4.0-Output-Policy

 

Please anybody can help on this -

suggest if any configuration issue is there.

 

 

10 REPLIES 10

balaji.bandi
VIP Guru VIP Guru
VIP Guru

If this was working phone and  you see suddenly developed  the issue on that port. Try to swap with new patch lead and try.

 

if this is new one you trying to configure, post the QOS configuration from switch.

another thing look thing sticky MAC address matches with the device other note.(may be not related to this issue).

 

 

BB

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How to Ask The Cisco Community for Help

this is existing phone.

Try Swapping the Patch Lead and Advise how it go ?

 

BB

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How to Ask The Cisco Community for Help

this is not happening for single port, its random .