cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
282
Views
5
Helpful
2
Replies

SX20 can't display on UHDTV HDMI

I have an issue with my cisco SX20 when displaying to Samsung Smart TV NU7100 series

 

Today, I bought a new tv to connect to my sx20, but it just display while cisco loading mode, after that screen has blank mode

 

I have no idea, how to display it to my tv

 

When I connected to my old LED tv, there is no problem when displaying

 

Anyone please help me

Thanks in advance

2 REPLIES 2
George Sotiropoulos
VIP Collaborator

Hello,

Have you tried to "decrease" the resolution of your TV from 4K (3.840x2.160) to 1280p (1920x1280)?

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
HARIS_HUSSAIN
Rising star

Try Changing the Resolution setting on the TV and SX20.

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris
Content for Community-Ad

Spotlight Awards 2021