cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1918
Views
15
Helpful
6
Replies

Time on phones still showing UTC - CUCM

davetechfreak
Level 1
Level 1

Hi Everyone,

Hope this is not a silly question.

The time on our phones does not seem to have moved forward to summertime. My NTP on CUCM is showing the correct UTC and timezone, but it does not seem to have taken effect on the phones.

Have I missed something?

This is my NTP output on CUCM:

------------------------------------------------------------------------------------------------------------------------------------------------------------

utils ntp status

no parameters are required

admin:utils ntp status

ntpd (pid 22843) is running...

     remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

78.46.108.116   .RATE.          16 u  908 1024   40   52.185  248.075   0.001

172.16.111.81   .INIT.          16 u    - 1024    0    0.000    0.000   0.000

synchronised to unspecified at stratum 3

accuracy unreadable

   polling server every 1024 s

Current time in UTC is : Mon Apr  1 08:49:07 UTC 2013

Current time in Europe/London is : Mon Apr  1 09:49:07 BST 2013

admin:

------------------------------------------------------------------------------------------------------------------------------------------------------------

6 Replies 6

ronpatel
Level 8
Level 8

HI

what is the version of the CUCM. Also Is it happneing to all the phones or only with perticular model of the phone.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Aman Soi
VIP Alumni
VIP Alumni

Hi David,

Did u make any changes in call manager related to NTP ?

If u add, delete or modify NTP server, u must restart the other nodes in cluster.

regds,

aman

Anas Abueideh
Level 9
Level 9

Hi David,

make sure you assign the correct time zone under the device pool. kindly find the below link https://supportforums.cisco.com/message/3891831#3891831

HTH

Anas

please rate if it is helpful

Hi Anas,

I think by mistake u have shared the different Bug ID.

CSCth87452 - DB service is down, after changing the security password.

Please share the correct one.

regds,

aman

Hi aman,

you are right. it is a mistake

regards

Anas

davetechfreak
Level 1
Level 1

I have got a CUCM 8.6. NTP has been initially configured when the server was installed (a month ago). Yes, all phones are affected. Under Device Pool I have "CMLocal" which is ETC/GMT.

Should this be "Europe/London"? Quite confusing...

Thanks,

David