11-05-2012 05:52 AM - edited 03-16-2019 02:01 PM
Actually i want to configure time frame for my User. For example 10.00 am to 5.00 pm he /she able to call outing going call. After that auto out going call will be block . But intercom should be open ..... Can u give some idea about this issue ..........
Solved! Go to Solution.
11-06-2012 06:05 AM
Chris already provided a link, and as I mentioned, you can find further information and maybe some videos by searching CSC.
TOD works ANY way, inbound or outbound. And what it does, depends on how you configure it.
In you case all it takes is two route patterns or a RP and a TP, one regular RP and probably a TP with block this pattern selected.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
11-06-2012 10:13 AM
Hi,
Basically you would need to do something like this:
Phone -> Restricted CSS -> Partition A -> Route Pattern A
Create Partition A, and attach a time schedule to it.
Create Route Pattern A, and place it in partition A
Create restricted CSS and place Partition A inside it.
Basically partition A will be active only during the time of the timeschedule, allowing this user to call through the route pattern. When the time schedule is off, he won't have access to the Route pattern.
The trick here is make sure his config is isolated and doesn't affect any of the other users.
11-05-2012 06:25 AM
Yes, configure TOD according to your requirements.
You'll need to configure the RPs for that to work.
You may review the online CUCM documentation on the topic or search CSC, as TOD is covered in a lot of threads.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
11-05-2012 06:48 AM
Here is good doc showing step by step directions:
HTH,
Chris
11-05-2012 10:35 PM
Thanks jaime for your reply .can you give some link ............
Thanks Chris Deren . for your reply ,actually i was go thorugh your doc perviouslly but in u r doc i find that how to plan time sechdaule for day , but my problem is i want to block outgoing call after office hour , your doc suggeest me to do after office hour , where incomming will forward is it voice mail or any extension ? .But i want to block outging call after office hr .
11-06-2012 06:05 AM
Chris already provided a link, and as I mentioned, you can find further information and maybe some videos by searching CSC.
TOD works ANY way, inbound or outbound. And what it does, depends on how you configure it.
In you case all it takes is two route patterns or a RP and a TP, one regular RP and probably a TP with block this pattern selected.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
11-06-2012 10:13 AM
Hi,
Basically you would need to do something like this:
Phone -> Restricted CSS -> Partition A -> Route Pattern A
Create Partition A, and attach a time schedule to it.
Create Route Pattern A, and place it in partition A
Create restricted CSS and place Partition A inside it.
Basically partition A will be active only during the time of the timeschedule, allowing this user to call through the route pattern. When the time schedule is off, he won't have access to the Route pattern.
The trick here is make sure his config is isolated and doesn't affect any of the other users.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide