My Customer is doing inventory and have only the serial number about the IP Phone (He don´t have mac-address). He don´t know if the equipment is turn on or not and not where this phone is. My question is: Are there any tools or any software able to found the mac-address starting the serial number?
Yes there is, download the software Serial Grabbler:
You need the Net Framework 3.0 on XP.
After installed you will put the ip address range of the ip phones network and he will collect the serial number of the phones and other informations:
The ouput file is an html file and you can copy to word or excel
|IP Address||Phone DN||Serial No||MAC Address||Model No|
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My case is specific. The equipment there is in inventory, but, my Customer don´t know where the equipament is and too know is IP Phone is turn on. This procedure that You send for me is valious, but, maybe not is used for my situation. I am correct about my opinion?