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Helpful
12
Replies

Transfer Calls

Faisal.Saoud
Level 3
Level 3

Hello,

I have CME , some sccp phone ,and one sip phone 7821. 

I can call from SIP to SCCP and vice versa as well. but the issue is if someone called in and SCCP answer the call, it then cannot transfer to SIP user.

regards

2 Accepted Solutions

Accepted Solutions

Why is debug not working? It should work..Please review the configuration I sent..

Can you also remove this command (supplementary-service media-renegotiate) and try again..

voice serv voip

no supplementary-service media-renegotiate

Please rate all useful posts

View solution in original post

It seems your dtmf isn't working..try this..

voice register pool  1

dtmf-r rtp-nte sip-kpml

voice regiater glo

cr pr

apply

Then test again

Please rate all useful posts

View solution in original post

12 Replies 12

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

Try the ff:

voice service voip

no supp sip refer

no sup sip moved

also ensure that you configure transfer-pattern in telephony-service

Please rate all useful posts

I configured your comments and no change , still transfer call from sccp to sip fails

can you attach your sh run here..

can you also do the ff:

service sequence-numbers
service timestamps debug datetime localtime msec
logging buffered 10000000 debug
no logging console
no logging monitor
default logging rate-limit
default logging queue-limit

Then..

<Enable debugs, then test again.>

debug ccsip messages

<Enable session capture to txt file in terminal program.> (such as Putty)


then do the ff:

terminal length 0
show logging

 

Attach the logs and sh run here

 

Please rate all useful posts

Connex#
Connex#sh run
Building configuration...


Current configuration : 18711 bytes
!
! Last configuration change at 13:25:31 UTC Mon Sep 28 2015
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Connex
!
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.154-1.T.bin
boot-end-marker
!
aqm-register-fnf
!
logging buffered 51200 warnings
no logging console
enable password cisco
!
no aaa new-model
!
!
!
!
!
ip dhcp pool PCs
 network 10.0.0.0 255.255.255.0
 default-router 10.0.0.138 
 dns-server 8.8.8.8 4.2.2.2 
 option 150 ip 10.0.0.233 
!
!
!
ip domain name yourdomain.com
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-59469111
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-59469111
 revocation-check none
 rsakeypair TP-self-signed-59469111
!         
!         
crypto pki certificate chain TP-self-signed-59469111
 certificate self-signed 01
  30820227 30820190 A0030201 02020101 300D0609 2A864886 F70D0101 05050030 
  2F312D30 2B060355 04031324 494F532D 53656C66 2D536967 6E65642D 43657274 
  69666963 6174652D 35393436 39313131 301E170D 31323036 32383038 33363337 
  5A170D32 30303130 31303030 3030305A 302F312D 302B0603 55040313 24494F53 
  2D53656C 662D5369 676E6564 2D436572 74696669 63617465 2D353934 36393131 
  3130819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 81009BF1 
  7655998F EA1664DC D0C1791B 10A1E5AD 44790A0A B607E5EA 3331EA2A 10D2A9F7 
  B2BE1C9B F41A2960 2905C18A 47D272B5 A43507DC 28CFAD20 71A80FF0 8249A38D 
  D7CCF45A 5061A220 70453AC5 DF6722CE 8EA9E720 2CF3F1F5 AB03CA3F B70E8385 
  5FA3FC50 99BCB6A4 EAD15A23 B30370CF 10C42F87 4ABFBD84 476CB271 6A0D0203 
  010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304 
  18301680 148D0E31 7FCA9C10 2D060D74 804B6C39 2DE62F8E D0301D06 03551D0E 
  04160414 8D0E317F CA9C102D 060D7480 4B6C392D E62F8ED0 300D0609 2A864886 
  F70D0101 05050003 81810094 95BEDC4F B1CE2BF2 B1DFA274 84A508DE 2CA7F1BC 
  E80FF14D 93694727 48D26486 5D819AA1 C6B1E32B AA763E62 B6C4A35B 264BA041 
  71B24AD8 A648FA34 15D059C6 184F3CD1 876E0005 6964E622 EAA8AAE2 ABE32796 
  79CE1038 FA665E32 8E251901 7F8210A3 9C5D7EF4 84D3D7E0 DFDD57EF A24C90AB 
  9A6F00FA 03169027 5414E6
        quit
voice-card 0
!         
!         
voice call carrier capacity active
!         
voice service voip
 no ip address trusted authenticate
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 supplementary-service media-renegotiate
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip      
  registrar server
!         
!         
voice register pool-type  7821
 phoneload-support
 description Cisco IP Phone 7821
 reference-pooltype 6921
!         
voice register global
 mode  cme
 source-address 10.0.0.233 port 5060
 max-dn 100
 max-pool 40
 load 7821 sip78xx.10-1-1SR1-4.loads
 authenticate register
 authenticate realm all
 timezone 25
 date-format D/M/Y
 call-forward system redirecting-expanded
 tftp-path flash:
 create profile sync 0005632651406871
 ntp-server 10.0.0.138 mode directedbroadcast
!         
voice register dn  1
 number 123
 name Eriny
 label Eriny
!         
voice register pool  1
 busy-trigger-per-button 1
 id mac 204C.9EB2.BB76
 type 7821
 number 1 dn 1
 dtmf-relay sip-notify
 username 123 password 123
 codec g711ulaw
 no vad   
!         
voice hunt-group 1 parallel
 final 178
 list 101,106,107,108,109,110,111,112,117,118,119
 pilot 178 
!         
!         
!         
!         
voice translation-rule 1
 rule 1 /^9/ //
!         
!         
voice translation-profile PSTN
 translate called 1
!         
!         
!         
!         
application
 package english
  param max-tim-vm-retry 1
  param index 1
  param redirect-number 100
  param queue-len 10
  param second-greeting-time 15
  param language en
  param queue-manager-debugs 1
  param max-time-vm-retry 1
  param uid-len 4
  param voice-mail 600
  param max-time-call-retry 30
  param aa-pilot 177
  param aa-hunt1 197
  param max-extension-length 3
  param aa-hunt2 196
  param number-of-hunt-grps 5
  param aa-hunt3 198
  param location flash:
  param dial-by-extension-option 3
  param handoff-string aa
  param welcome-prompt welcome.au
  param operator 178
  param call-retry-timer 10
  param prefix en
  param service-name queue
 !        
 service aa flash:app-b-acd-aa-2.1.2.2.tcl
  param number-of-hunt-grps 5
  paramspace english index 1
  param dial-by-extension-option 3
  param handoff-string aa
  param operator 178
  paramspace english language en
  param max-time-vm-retry 1
  param aa-pilot 199
  param max-extension-length 3
  param redirect-number 100
  param max-tim-vm-retry 1
  paramspace english location flash:
  param second-greeting-time 15
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 10
  param max-time-call-retry 30
  param voice-mail 600
  paramspace english prefix en
  param service-name queue
 !        
 service aa2 flash:its-CISCO.2.0.2.0.tcl
  param uid-len 4
  paramspace english language en
  paramspace english index 1
  param aa-pilot 177
  paramspace english location flash:
  param max-extension-length 3
  param welcome-prompt welcome.au
  paramspace english prefix en
  param operator 178
 !        
 service queue flash:app-b-acd-2.1.2.2.tcl
  param queue-len 10
  param aa-hunt3 198
  param aa-hunt1 197
  param aa-hunt2 196
  param queue-manager-debugs 1
  param number-of-hunt-grps 5
 !        
!         
license udi pid CISCO2911/K9 sn FCZ162670R9
hw-module pvdm 0/0
!         
!         
!         
username cisco privilege 15 password 0 cisco
username <myuser> privilege 15 secret 5 $1$5.4O$9jcu6nEpULFfu/B1M6Mk9/
!         
redundancy
!         
!         
!         
!         
!         
!         
interface Embedded-Service-Engine0/0
 no ip address
 shutdown 
!         
interface GigabitEthernet0/0
 description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
 ip address 10.0.0.233 255.0.0.0
 duplex auto
 speed auto
 h323-gateway voip interface
 h323-gateway voip bind srcaddr 10.0.0.233
!         
interface GigabitEthernet0/1
 no ip address
 shutdown 
 duplex auto
 speed auto
!         
interface GigabitEthernet0/2
 no ip address
 shutdown 
 duplex auto
 speed auto
!         
ip forward-protocol nd
!         
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!         
ip route 0.0.0.0 0.0.0.0 10.0.0.138
!         
logging server-arp
!         
!         
tftp-server flash:ipc-sccp.jar
tftp-server flash:CME-locale-en_US-English-7.0.1.1.tar.cfg
tftp-server flash:be-sccp.jar
tftp-server flash:g3-tones.xml
tftp-server flashgp-sccp.jar
tftp-server flash:mk-sccp.jar
tftp-server flash:tc-sccp.jar
tftp-server flash:td-sccp.jar
tftp-server flash:/phone/7940-7960/P00308000500.bin alias P00308000500.bin
tftp-server flash:SCCP11.7-2-1-0S.loads
tftp-server flash:cnu11.3-0-0-81.sbn
tftp-server flash:/phone/7940/P00308010200.loads alias P00308010200.loads
tftp-server flash0:kern78xx.10-1-1SR1-4.sbn
tftp-server flash0:rootfs78xx.10-1-1SR1-4.sbn
tftp-server flash0:sboot78xx.10-1-1SR1-4.sbn
tftp-server flash0:sip78xx.10-1-1SR1-4.loads
tftp-server flash0:APP6901SCCP.9-2-1-a.zz.sgn
tftp-server flash0:APP6911SCCP.9-2-1-a.zz.sgn
tftp-server flash0:BFS6911SCCP.9-2-1-a.zz.sgn
tftp-server flash0:KNL6901SCCP.9-2-1-a.zz.sgn
tftp-server flash0:KNL6911SCCP.9-2-1-a.zz.sgn
tftp-server flash0:SCCP6901.9-2-1-a.loads
tftp-server flash0:SCCP6911.9-2-1-a.loads
tftp-server flash0:apps11.9-2-1ES4.sbn
tftp-server flash0:cnu11.9-2-1ES4.sbn
tftp-server flash0:cvm11sccp.9-2-1ES4.sbn
tftp-server flash0:dsp11.9-2-1ES4.sbn
tftp-server flash0:jar11sccp.9-2-1ES4.sbn
tftp-server flash0:SCCP11.9-2-1SR2S.loads
tftp-server flash0:term06.default.loads
tftp-server flash0:term11.default.loads
tftp-server flash0:P00308010200.bin
tftp-server flash0:P00308010200.loads
tftp-server flash0:P00308010200.sb2
tftp-server flash0:P00308010200.sbn
tftp-server flash0:apps45.9-2-1ES4.sbn
tftp-server flash0:cnu45.9-2-1ES4.sbn
tftp-server flash0:cvm45sccp.9-2-1ES4.sbn
tftp-server flash0:dsp45.9-2-1ES4.sbn
tftp-server flash0:jar45sccp.9-2-1ES4.sbn
tftp-server flash0:SCCP45.9-2-1SR2S.loads
tftp-server flash0:term45.default.loads
tftp-server flash0:term65.default.loads
!         
control-plane
!         
!         
voice-port 0/0/0
 translation-profile outgoing PSTN
 connection plar 90074959871775
 caller-id enable
!         
voice-port 0/0/1
 translation-profile outgoing PSTN
 caller-id enable
!         
voice-port 0/0/2
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/0/3
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/1/0
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/1/1
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/1/2
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/1/3
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/2/0
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/2/1
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/2/2
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
!         
voice-port 0/2/3
 translation-profile outgoing PSTN
 connection plar 177
 caller-id enable
 !        
 !        
 !        
 !        
!         
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!         
mgcp profile default
!         
!         
!         
!         
dial-peer voice 10 pots
 preference 3
 destination-pattern 90[2-9]T
 port 0/0/0
 forward-digits all
!         
dial-peer voice 11 pots
 destination-pattern 90[2-9]T
 port 0/0/1
 forward-digits all
!         
dial-peer voice 12 pots
 destination-pattern 90[2-9]T
 port 0/0/2
 forward-digits all
!         
dial-peer voice 13 pots
 destination-pattern 90[2-9]T
 port 0/0/3
 forward-digits all
!         
dial-peer voice 16 pots
 preference 4
 destination-pattern 90[2-9]T
 port 0/1/0
 forward-digits all
!         
dial-peer voice 17 pots
 destination-pattern 90[2-9]T
 port 0/1/3
 forward-digits all
!         
dial-peer voice 29 pots
 destination-pattern 901[01246789]........
 port 0/1/3
 forward-digits all
!         
dial-peer voice 35 pots
 destination-pattern 9[2-9]T
 port 0/0/1
 forward-digits all
!         
dial-peer voice 36 pots
 destination-pattern 9[2-9]T
 port 0/0/2
 forward-digits all
!         
dial-peer voice 37 pots
 destination-pattern 9[2-9]T
 port 0/0/3
 forward-digits all
!         
dial-peer voice 40 pots
 preference 4
 destination-pattern 9[2-9]T
 port 0/1/0
 forward-digits all
!         
dial-peer voice 57 pots
 destination-pattern 91....
 port 0/0/2
 forward-digits all
!         
dial-peer voice 58 pots
 destination-pattern 91....
 port 0/0/3
 forward-digits all
!         
dial-peer voice 59 pots
 preference 3
 destination-pattern 91....
 port 0/0/0
 forward-digits all
!         
dial-peer voice 60 pots
 destination-pattern 91....
 port 0/0/1
 forward-digits all
!         
dial-peer voice 7777 voip
 description AUTO-ATTANDENT-PILOT-NUMBER
 service aa2
 destination-pattern 177
 session target ipv4:10.0.0.233
 incoming called-number 177
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad   
!         
dial-peer voice 63 pots
 destination-pattern 914.
 port 0/0/1
 forward-digits all
!         
dial-peer voice 64 pots
 destination-pattern 914.
 port 0/0/2
 forward-digits all
!         
dial-peer voice 65 pots
 destination-pattern 914.
 port 0/0/3
 forward-digits all
!         
dial-peer voice 68 pots
 preference 4
 destination-pattern 914.
 port 0/1/0
 forward-digits all
!         
dial-peer voice 101 pots
 destination-pattern 912.
 port 0/1/1
 forward-digits all
!         
dial-peer voice 75 pots
 destination-pattern 918.
 port 0/0/1
 forward-digits all
!         
dial-peer voice 76 pots
 destination-pattern 918.
 port 0/0/2
 forward-digits all
!         
dial-peer voice 77 pots
 destination-pattern 918.
 port 0/0/3
 forward-digits all
!         
dial-peer voice 111 pots
 incoming called-number .T
 direct-inward-dial
!         
dial-peer voice 116 pots
 destination-pattern 90[2-9]T
 port 0/1/1
 forward-digits all
!         
dial-peer voice 140 pots
 destination-pattern 9[2-9]T
 port 0/1/1
 forward-digits all
!         
dial-peer voice 168 pots
 destination-pattern 914.
 port 0/1/1
 forward-digits all
!         
dial-peer voice 51 pots
 preference 4
 destination-pattern 900T
 port 0/1/0
 forward-digits all
!         
dial-peer voice 34 pots
 preference 3
 destination-pattern 9[2-9]T
 port 0/0/0
 forward-digits all
!         
dial-peer voice 780 pots
 destination-pattern 9007495987177.
 port 0/2/1
!         
!         
!         
!         
gatekeeper
 shutdown 
!         
!         
telephony-service
 no auto-reg-ephone
 max-ephones 58
 max-dn 300
 ip source-address 10.0.0.233 port 2000
 system message CONNEX Assistance
 load 7911 term31.default.loads
 load 7960-7940 P00308000500
 time-zone 22
 max-conferences 8 gain -6
 moh enable-g711 "en_bacd_music_on_hold.au"
 multicast moh 239.16.10.4 port 2123
 transfer-system full-consult
 transfer-pattern .T
 create cnf-files version-stamp Jan 01 2002 00:00:00
!         
!         
ephone-template  1
 softkeys hold  Join Newcall Resume Select
 softkeys idle  Redial Newcall Pickup Cfwdall Dnd HLog Gpickup Join Login
 softkeys seized  Endcall Redial Pickup Cfwdall HLog
 softkeys alerting  Callback Endcall
 softkeys connected  Endcall Hold Park Trnsfer HLog Flash Join
 softkeys ringing  Answer Dnd HLog
!         
!         
ephone-dn  1  dual-line
 number 101
 label 101
 description Aballah
 name abdallah
!
!
ephone-dn  3  dual-line
 number 103
 label 103
 description Dr. Helmy
 name Dr. Helmy
!
!
ephone-dn  4  dual-line
 number 104
 label 104
 description Lara
 name Lara
!
!
ephone-dn  5  dual-line
 number 105
 label 105
 description Samia
 name Samia
!
!
ephone-dn  6  dual-line
 number 109
 label 109
 description Eman
 name Eman
!
!
ephone-dn  7  dual-line
 number 107
 label 107
 description Rehab
 name Rehab
!
!
ephone-dn  8  dual-line
 number 108
 label 108
 description Shaimaa
 name Shaimaa
 call-forward all 40172458*07867053580012
!
!
ephone-dn  9  dual-line
 number 106
 label 106
 description Chadi
 name Chadi
!
!
ephone-dn  10  dual-line
 number 110
 label 110
 description Rana
 name Rana
!
!
ephone-dn  11  dual-line
 number 111
 label 111
 description Mansour
 name Mansour
!
!
ephone-dn  12  dual-line
 number 112
 label 112
 description Christen
 name Christen
!
!
ephone-dn  14  dual-line
 number 114
 label 114
 description Sally
 name Sally
!
!
ephone-dn  15  dual-line
 number 115
 label 115
 description Hossam
 name Hossam
!
!
ephone-dn  16  dual-line
 number 116
 label 116
 description Islam
 name Islam
!
!
ephone-dn  17  dual-line
 number 117
 label 117
 description Nirmeen
 name Nirmeen
!
!
ephone-dn  18  dual-line
 number 118
 label 118
 description Ahmed
 name Ahmed
!
!
ephone-dn  19  dual-line
 number 119
 label 119
 description Raham
 name Raham
!
!
ephone-dn  20  dual-line
 number 120
!
!
ephone-dn  21  dual-line
 number 121
!
!
ephone-dn  22  dual-line
 number 122
!
!
ephone-dn  23  dual-line
 number 101
 label 101
 description Abdallah
 name Abdallah
!
!
ephone-dn  33  dual-line
 number 133
!
!
ephone-dn  36  dual-line
 number 108
!
!
ephone-dn  37  dual-line
 number 123
 label 123
 description Eriny
 name Eriny
!
!
ephone  1
 mac-address 50E5.4985.74E5
 type 7911
 button  1:1
!
!
!
ephone  3
 mac-address 04C5.A44C.98F7
 type 7975
 button  1:3
!
!
!
ephone  4
 mac-address 04C5.A44C.9B5C
 button  1:4
!
!
!
ephone  5
 mac-address F47F.353C.CAFA
 button  1:5
!
!
!
ephone  6
 mac-address 000D.BC5C.296E
 type 7940
 button  1:6
!
!
!
ephone  7
 mac-address 000B.46BD.EB90
 type 7940
 button  1:7
!         
!
!
ephone  9
 mac-address 0014.1C0F.0886
 type 7940
 button  1:9
!
!
!
ephone  10
 mac-address 000B.5F05.24A9
 type 7940
 button  1:10
!
!
!
ephone  11
 mac-address 000B.5F92.6010
 type 7940
 button  1:11
!
!
!
ephone  12
 mac-address 50E5.4985.717B
 button  1:12
!
!
!
ephone  14
 mac-address F0F7.55BC.2A26
 button  1:14
!
!
!
ephone  15
 mac-address 10BD.18DC.6676
 button  1:15
!
!
!
ephone  16
 mac-address 10BD.18DC.660F
 button  1:16
!
!
!
ephone  17
 mac-address 0023.339D.04CA
 button  1:17
!
!
!
ephone  18
 mac-address 000B.46D9.CD7F
 type 7940
 button  1:18
!
!
!
ephone  20
 mac-address ECC8.82B0.E89A
 button  1:18
!
!
!
ephone  21
 mac-address 6C50.4D56.B794
 type 7940
!
!
!
ephone  23
 mac-address 0014.6AD6.A6D7
 type 7940
 button  1:23
!
!
!
ephone  25
 mac-address A456.30BA.D94E
 type 7911
 button  1:22
!
!
!
ephone  33
 mac-address 3859.F976.03A5
 button  1:33
!
!
!
ephone  34
 mac-address A456.30BA.D75D
 ephone-template 1
 button  1:12
!
!
!
ephone  35
 mac-address B4A4.E329.B482
 ephone-template 1
 button  1:8
!
!
!
ephone  36
 mac-address 0023.CDF8.2F5A
 type CIPC
 button  1:36
!
!
!
ephone  37
 mac-address B4A4.E3D7.E8C5
 button  1:37
!
!
!
banner exec ^C
% Password expiration warning.
-----------------------------------------------------------------------
 
Cisco Configuration Professional (Cisco CP) is installed on this device 
and it provides the default username "cisco" for  one-time use. If you have 
already used the username "cisco" to login to the router and your IOS image 
supports the "one-time" user option, then this username has already expired. 
You will not be able to login to the router with this username after you exit 
this session.
 
It is strongly suggested that you create a new username with a privilege level 
of 15 using the following command.
 
username <myuser> privilege 15 secret 0 <mypassword>
 
Replace <myuser> and <mypassword> with the username and password you want to 
use.
 
-----------------------------------------------------------------------
^C
banner login ^C
-----------------------------------------------------------------------
Cisco Configuration Professional (Cisco CP) is installed on this device. 
This feature requires the one-time use of the username "cisco" with the 
password "cisco". These default credentials have a privilege level of 15.
 
YOU MUST USE CISCO CP or the CISCO IOS CLI TO CHANGE THESE  PUBLICLY-KNOWN 
CREDENTIALS

Here are the Cisco IOS commands.

username <myuser>  privilege 15 secret 0 <mypassword>
no username cisco

Replace <myuser> and <mypassword> with the username and password you want 
to use. 

IF YOU DO NOT CHANGE THE PUBLICLY-KNOWN CREDENTIALS, YOU WILL NOT BE ABLE 
TO LOG INTO THE DEVICE AGAIN AFTER YOU HAVE LOGGED OFF.
 
For more information about Cisco CP please follow the instructions in the 
QUICK START GUIDE for your router or go to http://www.cisco.com/go/ciscocp 
-----------------------------------------------------------------------
^C
!
line con 0
 login local
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
 stopbits 1
line vty 0 4
 access-class 23 in
 privilege level 15
 password cisco
 login
 transport input telnet ssh
line vty 5 15
 access-class 23 in
 privilege level 15
 password cisco
 login
 transport input telnet ssh
line vty 16 1114
 password cisco
 login
 transport input all
!
scheduler allocate 20000 1000
!
end

Connex# 

Please attach the debug ccsip message for a failed transfer as requested

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Connex#show logging     
Syslog logging: enabled (0 messages dropped, 9 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

 

No Inactive Message Discriminator.


    Console logging: disabled
    Monitor logging: disabled
    Buffer logging:  level debugging, 1 messages logged, xml disabled,
                    filtering disabled
    Exception Logging: size (4096 bytes)
    Count and timestamp logging messages: disabled
    Persistent logging: disabled

No active filter modules.

    Trap logging: level informational, 456 message lines logged
        Logging Source-Interface:       VRF Name:

Log Buffer (10000000 bytes):

000500: *Sep 28 13:51:59.391: %SYS-5-CONFIG_I: Configured from console by vty0 (10.0.0.171)
Connex#

debug not working on the router 

Why is debug not working? It should work..Please review the configuration I sent..

Can you also remove this command (supplementary-service media-renegotiate) and try again..

voice serv voip

no supplementary-service media-renegotiate

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but I have 2 problem:-

1- listen the sound is low.  

2- when i call number then press 1 , pressing fail

It seems your dtmf isn't working..try this..

voice register pool  1

dtmf-r rtp-nte sip-kpml

voice regiater glo

cr pr

apply

Then test again

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when someone called in and SCCP answer the call, it then can transfer to SIP user but the sound is very low , what is the reason

 

thanks

I don't know, sorry. You can try and adjust the volume on the phone

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