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Transfer external calls to internal phones - CUCM

ricardorojas123
Level 1
Level 1

I have a CUCMv8.0 and a Gateway 2901, this Router is configured as H.323 Gateway and it has 4 analog lines connected in the fxo ports. The calls received in the fxo ports are transfered to a Cisco phone 7942, the call is process correctly, but when I try to transfer the call to another internal phone, the transfer buttom don´t work.

When I call to Cisco phone 7942, from a internal phone, the call is established,and the 7942 can transfer the call to another internal phone without problems.

In summary:

Incoming Call from the PSTN (FXO) can´t be transfered.

Incoming Call from another internal phone (Registered in the same CUCM) can be transfered.

Parameters of the Voice Gateway

H.323 Gateway

Device Protocol: H.225

Media Resource List: MRL

Media Termination Point Requered

I hope you can help me.

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Disable MTP on the H323, there should be no reason for needing it.

Chris

Chris,

I have disabled the MTP option, and now the calls can be transfered, thanks!

Tapan Dutt
Cisco Employee
Cisco Employee

Do you have traces for a failed call?

Tapan