06-20-2024 07:42 AM
CUCM 14.x
I have Several VG202 gateways deployed with standard Cordless phones attached to them. When a user answers a call on their cordless phone, they want to be able to transfer that call to another number if necessary. In the long long ago, I had a key sequence that would do this, but I have long since forgotten about that. Does anyone know how to transfer an answered call from an analog phone to another DN?
06-21-2024 12:24 AM - edited 06-21-2024 12:24 AM
This is a commonly asked question. A search gives a few possible post with answers. This is one them. https://community.cisco.com/t5/unified-communications-infrastructure/how-to-transfer-calls-on-analog-phones-behind-a-vg/td-p/1044277
06-21-2024 04:29 AM
In CUCM 14.x, the common method to transfer an answered call from an analog cordless phone connected to a VG202 gateway to another DN is by utilizing the hookflash feature. The hookflash transfer process typically entails pressing the flash button (or swiftly pressing the switch-hook) and then dialing the transfer destination number. It may be necessary to configure the hookflash timer settings in the VG202 gateway to guarantee proper functionality with your cordless phones.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide