Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
A user reported a jabber login problem to us(IT team). What he did was:1)Reset his AD password, which was supposed to be done every two months. Then he reset the password in jabber client as well:Jabber client->setting->user account. After that he c...
Hi Team,I am trying to configure phones via a broadworks server. When I select mac based file authentication mode, it cannot work. Is this a limited feature for certain manufacturer's phone? We are now testing with yealink phone, please let us know h...
I have main site with CUCM cluster and its own voice gateway (PRIs). There is a small remote site with the voice gateway with a single PRI (for outbound calls only). Sites are connected with WAN link. Inbound calls for remote site comes to the main s...
Setup -Unity Connection 12.5SU8Telco Connection - MGCP-controlled PRI (AT&T IP Flex, so PRI handoff to us, but SIP on the other side of AT&T's router)SCCP CUCM/CUC integration Some callers are cut off exactly 20 seconds into leaving a voicemail.No is...
hi,we are in the process of setting some CP-8851 with MPP firmware to use with Microsoft teams in sip device mode, i've a few questions in need of help, be kind:1. in the new mpp firmware, can i export the configuration of the phone to a text file? w...
hi guys!I need information about a CDR.I need a report of unanswered calls, and tickets are sent to my FTP these tickets does not have information on unanswered calls.Will I need to enable some feature.I am using Magnus Billing 7.8.4.7
download the VMware ESXI version 7 which is running on UCS server C240 BE7k for used for trial. Give me also instruction about installing the VMware ESXI on UCS server BE7k which thing is required for installation.
I want to set up a cordless phone (CP 8821) with the USB Dongle and the Desktop Charger as described hereIt always assigns the wlan settings to the first wifi profile in the phone.How to have cucm assigning the wlan settings to a specific wifi profil...
Hi, Can anyone tell me if I remove the Music on Hold for one of our sites from the media resource group I have created for it - will the callers hear a beeping to let them know they are on hold or will there be complete silence? we are running call m...
Can I add a 2nd line to the Cisco Webex Desk Pro from the CUCM? I checked the "Standard Cisco Webex Desk" Phone Button Template Configuration and it has only 1 line assigned.
Hi community, I have a issue, when I configure CUCM 11.5 in my private environment vm, I am facing DNS name/address invalid issue. I already check my DNS it is working fine. But issue persistent. How I resolved this issue?
Hi there so I am using HubSpot as my VOIP provider and I have the Cisco 8865 phone but when I turn it on it says I need a QR Code, I asked HubSpot and they said to use Cisco Provisioning Portal But I cannot find it anywhere. Can you help?
Hello Unity connection experts,Someone calls our organization. A call handler offers a menu of few options. The caller choses one of the options and the call is forwarded to the destination. After 4 rings, the call is forwarded to voicemail. Here's ...
I may have found the answer that this is not supported - but just wanted to confirm. Can a pause be entered on a speed dial key that is long pressed to program? Currently I have a couple of menu numbers requiring a password and another number, such a...
I had a customer of mines, ask me what is the max number of people(callers) that can be in a conference call. I also would like to know where I can find the literature on that to give to him.Thank you.
