transfer using buttons on right 7931

[Saeed Halaby]

Hi,

is it possible to use the 7931 IP Phone as a secretary or assistant IP Phone? much like a 7962+7915 extension?

iam trying to find a document to state if the buttons on the right of the 7931 can be used as speed dials, thus to transfer we can:

- pick up call

- press transfer

- press one of the buttons on the right (say button 12 which has extension of needed person to take the call)

- hand up phone to transfer

is the above possible or this is not the case here?

br,

Saeed

[Rob Huffman]

Hi Saeed,

Are you using CUCM or CME for call control?

If it's CUCM you can add a new Phone Button template for the 7931 that

will allow you to configure that right hand buttons as Speeddials or BLF

Speedials to accomodate your requirements

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7931g/6_0/english/administration/guide/7931usr.html#wp1047274

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

[Saeed Halaby]

Hi Rob,

this is a new reqeust and we are pushing for CUCM, we might have to revert to CUCME if needed, but not sure yet.

Form the link i understood that the buttons 13-16 are only able to perform what is needed? is that correct? or any button can be done as such?

thanks again,

Saeed.

[Rob Huffman · Accepted solution]

Hi Saeed,

First off, you are most welcome

On CUCM you could configure button 2-20 for these features. Just build a new

Phone Button template based on the standard (as the default cannot be modified).

For CME;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmelabel.html#wp1057425

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

[Saeed Halaby]

excellent ... great links to read ... ill forward them so we finalize this issue.

thanks

Saeed