06-24-2021 05:17 AM
Hello,I have been trying to set up a call handler. I have successfully set up transfers for caller input.
I need one more thing. When a caller does not select any option in the call handler i need it to go an extension. how can i set this up.
06-24-2021 05:47 AM - edited 06-24-2021 05:54 AM
For this functionality, you need to configure "After Greeting" action under Greetings.
06-24-2021 07:38 AM
07-02-2021 12:50 AM
Thank you Nithin and Vaijanath
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