05-07-2021 04:31 AM
Hello,
I have an issue with its-CISCO.2.0.1.0.tcl when incoming call from FXO is disconnected the script keeps in the loop without stopping, I don't know how to solve it!
my configuration:
application
service aa flash:its-CISCO.2.0.1.0.tcl
paramspace english index 1
param operator 0
paramspace english language en
param drop-through-option 1
param call-retry-timer 30
paramspace english location flash:
param dial-by-extension-option 6
param handoff-string aa
paramspace english prefix en
param aa-pilot 500
!
dial-peer voice 222 voip
service aa
destination-pattern 500
session target ipv4:11.11.11.11
incoming called-number 500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
voice-port 0/0/1
connection plar opx 500
If remove the script the incoming call is running without any issue!
Any help, please.
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M3, RELEASE SOFTWARE (fc1)
Solved! Go to Solution.
05-10-2021 12:35 PM - edited 05-15-2021 03:13 AM
Hello Guys,
If any one need to solve it, I tried this command:
supervisory disconnect anytone
and the call disconnect it but if someone called from the phone it self will disconnect also, so now I am sure the issue from Disconnect cptone frequency, then I tried this command:
voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
dualtone disconnect
frequency 425 425
cadence 500 500
!
which works with me without any issue, thanks for all to help me
and works with me.
05-07-2021 06:54 AM
I Assume that you are facing FXO disconnect issue.
05-08-2021 02:25 AM
could you guide me what to do?
05-08-2021 04:15 AM
I added disconnect under port0/0/1 but still the same issue!
voice-port 0/0/1
connection plar opx 500
timeouts call-disconnect 1
timeouts wait-release 1
05-08-2021 08:20 AM
Can you explain the loop which you experiencing ?
05-08-2021 09:47 AM - edited 05-08-2021 11:42 AM
for example when dial from my mobile phone and dial 0 for operator then I disconnect the call from my mobile phone, the operator phone keep ringing without disconnect and will ring 7 times then stop ringing . the same for other extension.
05-09-2021 05:29 PM
For disconnect issue in this region i use custom cptone which we created by recording the disconnect tone. For some regions you find the disconnect frequencies on internet. use those values to build a custome CP tone and try it.
The below one is for my region which I use. This will not work with you.
voice class custom-cptone 1
dualtone disconnect
frequency 427
cadence 300 300
voice-port 0/1/1
trunk-group MEDC-TRUNK
supervisory custom-cptone 1
ring number 3
cptone OM
connection plar opx 1000
caller-id enable
05-09-2021 01:43 PM
Any Idea please?
Thanks
05-10-2021 12:35 PM - edited 05-15-2021 03:13 AM
Hello Guys,
If any one need to solve it, I tried this command:
supervisory disconnect anytone
and the call disconnect it but if someone called from the phone it self will disconnect also, so now I am sure the issue from Disconnect cptone frequency, then I tried this command:
voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
dualtone disconnect
frequency 425 425
cadence 500 500
!
which works with me without any issue, thanks for all to help me
and works with me.
05-10-2021 09:04 PM
What i remember is adding this commend i faced another issue that call disconnected in between. Please make more test call and see if calls gets disconnected or not.
05-15-2021 03:13 AM
Yes Nithin, I edited and now it works with me ! thanks for help
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