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Turning beeps off for incoming calls

arsparks
Beginner
Beginner

Running CUCM 7.1.5.

Normally, when off hook, when an additional phone call comes in you hear a beep.  Is there any way to disable that?

1 Reply 1

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Al,

The setting that comes into play in your scenario

On the IP Phone config (under Directory Number Configuration);

Line Settings for this Device

Ring Setting (Phone Active) Flash Only

This can also be set on a Clusterwide basis;

Clusterwide Parameters (Device - Phone)> Ring Setting of Busy Station*> Flash Only

Cheers!

Rob

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