hi,
we have a uc560, on CCA i do see some phones unregistered abnormally, however no further detail. is thr a way i can more details as to why they are being unregistered abnormally.
(phone froze )
phone SPA514g and others.
i logged into the phone ip. cant see much,, it however doesn't list todays info (feb 9)
| Reboot History |
| Reboot Reason 1: |
DHCP Failed(02/18/2016 10:00:05) |
Reboot Reason 2: |
Backup IP(01/01/2003 12:00:00) |
| Reboot Reason 3: |
Software Req(12/21/2015 09:06:24) |
Reboot Reason 4: |
DHCP Failed(11/15/2015 21:35:28) |
| Reboot Reason 5: |
DHCP Failed(07/18/2015 10:35:26) |
|
|
| |
| Product Information |
| Product Name: |
SPA514G |
Serial Number: |
CCQ183000DF |
| Software Version: |
7.5.2 |
Hardware Version: |
1.0.0 |
| MAC Address: |
A4934CFF2510 |
Client Certificate: |
Installed |
| Licenses: |
None |
Call Control Protocol: |
SCCP |
| |
| Phone Status |
how can i trouble shoot this
