04-14-2008 01:22 PM - edited 03-15-2019 10:03 AM
I have a UCM6.1 running and I'm trying to add the first new subscriber. During the subscriber installation after I'm asked about the "first node" IP and other details, I get a error message: "this is not the first node". I am very sure about the IP address and Hostnames. Note:I'm not using DNS nor NTP. Note: Publisher can ping the new half-installed Subscriber. I've got 2 nodes licensing. What is happening? Is this a bug? Should I use DNS? Any help will be 5 point rated.
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04-16-2008 07:32 PM
Hi Carl,
Refer to one of the following procedures to reset the security password -
>> Sushil
04-14-2008 03:00 PM
How are you installing this?? Installing CM6.0 then upgrading to 6.1 ? Or a fresh install of CM6.1?
04-14-2008 03:51 PM
Hu Mattew, this is a fresh install of CM6.1.
Any help well be wellcomed.
04-14-2008 07:49 PM
have you already added the new server to the config??
you need to add the server before you install it because this new versions won't allow connections from any server that is not previously configured
are you using the NIC 1 for the PUB??
HTH
javalenc
if this helps, please rate
04-14-2008 09:18 PM
Hi Carl,
I am not much aware of the installations, however I remeber reading something about the Security Password which is used to communicate between the first node and subsequent nodes.
Check if the passwords are same on both the nodes.
Also note that you must define any subsequent nodes in the first node [publisher]Administration Server Configuration window before you can install the callmanager on the subsequent server.
So check if that's done.
Can anyone else verify this, since I am not mcuh aware of the UCM installation.
Sushil
04-15-2008 08:52 AM
Hi all,
I'm very sure about the security password and I have defined the Subscriber in the First Node (Pub) but the behavior is the same: "this is not the First Node" message. I have tried using a fake Hostname and then a fake IP and I allways get the same message. Any help or any idea will be usefull for me.
Note: When the dialog box ask for the "First Node Hostname", should I write "Publisher" o should I write the real "linux hostname" ? I mean the hostname we see at the linux text console? Or what?
04-15-2008 09:56 AM
Could any PDI or privileged Cisco user review internal Cisco documentation to see if this issue has been reported previously?
I'm using CUCM 6.1
04-15-2008 10:08 AM
you need to type in the PUB's hostname and in the PUB add the SUB also using the hostname you assigned to the server
verify all the services are running, that you have available CUCM node licenses and that your DNS resolution is working properly
HTH
javalenc
if this helps, please rate
04-15-2008 12:14 PM
Any other idea? I just finish trying the last suggestion and I get the same result.
I'm using CM 6.1.1.1000-1, any bug related to?
04-15-2008 01:39 PM
Can i just ask what platform you're installing this on?? If this is extremely urgent may i suggest installing 6.0 then upgrading to 6.1??
04-15-2008 02:40 PM
Publisher platform:
MCS7835H2-K9-CMA2 (HP brand server)
Subscriber platform:
MCS-7835-H1-IPC1 (HP brand server)
Could you tell me why are you suggesting to install 6.0 and then upg to 6.1? Do you have any similar event?
Any help well be wellcomed.
04-15-2008 03:18 PM
04-15-2008 06:45 PM
that name if you're going to use a name does need to be the hostname, if not as a best practice use the IP from the server to avoid DNS reliance
BTW DNS does not support _ in the names, we recommend to avoid using it for anything you want to have DNS resolution
HTH
javalenc
if this helps, please rate
04-15-2008 11:49 PM
hi,
Can you please share the security password with us if you don't have any issues.
>> Sushil
04-15-2008 11:51 PM
As suggested by Jaime please use the IP address everywhere
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