06-10-2013 11:37 PM - edited 03-16-2019 05:47 PM
Hi Guys,
Once I dial into any conference, I am unable to enter the digits if I am prompted to.
E.g I dial Cisco TAC support, and I am told to press 1 to record a message. I press the 1 but there is no response.
I have two voice routers connected to each other.
On one of the voice routers (Router 1), there is an E1 line terminated on it. The config is as below:
Router 1:
dial-peer voice 4 pots
description TELKOM DIALPEER
destination-pattern 9.T
incoming called-number 9T
direct-inward-dial
port 0/3/0:15
The connection between the two router is as below:
Router 1 (IP address 10.10.10.1):
dial-peer voice 1 voip
description INTERNAL_CATALYST_VOIP
destination-pattern .00
session target ipv4:192.168.10.1
dtmf-relay rtp-nte
codec g711ulaw
Router 2: (IP address 192.168.10.1)
dial-peer voice 3 voip
description PSTN_GATEWAY
destination-pattern 9.T
session target ipv4:10.10.10.1
incoming called-number .
dtmf-relay rtp-nte
codec g711ulaw
What could be issue. I have tried all avariants of dtmf i.e. h245-signal h245-alphanumeric cisco-rtp and even combined them variously but to no avail.
I've also added the command: voice rtp send-recv.
WHAT COULD BE THE ISSUE?
06-12-2013 01:55 PM
Sounds like you need MTP (Media termination point) to carry the DTMF from your keypad through to the service to commit a selection
06-12-2013 10:11 PM
Hi,
How do I Configure the MTP?
06-12-2013 10:47 PM
Hi Andrew,
Refer the below link.
http://rsccievoice.wordpress.com/2012/06/18/media-termination-point-mtp/
06-13-2013 02:24 AM
Hi,
Let me take a look.
Thanks.
06-13-2013 02:42 AM
Andrew before you configure an MTP you should understand your call flow..
Your DTMF config are wrong. You shoudlnt use rtp-nte on a h323 dial-peer, cisco doesnt support that. It is supported on a sip dial-peer..
Can you describe your call flow and waht phone models are you using?
IP phone--CUCM---h323--gateway--E1?
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
06-13-2013 04:30 AM
Hi,
The call flow is as below:
Cisco IP Phone ---------->Cisco Call Manager EXPRESS---------->Cisco Call Manager EXPRESS(E1 is here)
06-13-2013 04:39 AM
You need to configure an inbound dial-peer on the second cucm express. Ensure you have dtmf-relay h245-alphanumeric on it..
Can you attach the config for both ccme
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
06-13-2013 11:54 AM
Hi,
Here is the config of the router with the E1
no aaa new-model
network-clock-participate wic 3
ip cef
!
no ip domain lookup
!
multilink bundle-name authenticated
!
isdn switch-type primary-net5
!
voice-card 0
dsp services dspfarm
!
!
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none
sip
!
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g729br8
codec preference 3 g711alaw
codec preference 4 g711ulaw
!
voice translation-rule 1
rule 1 /^4296/ //
rule 2 /^730142/ //
!
!
voice translation-profile INCOMING-E1
translate called 1
!
controller E1 0/3/0
pri-group timeslots 1-31
!
controller E1 0/3/1
framing NO-CRC4
pri-group timeslots 1-31
!
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface FastEthernet0/1
ip address 10.10.10.1 255.255.255.252
duplex auto
speed auto
!
interface Serial0/2/0
no ip address
shutdown
clock rate 2000000
!
interface Serial0/2/1
no ip address
shutdown
clock rate 2000000
!
interface Serial0/3/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn bchan-number-order ascending
isdn sending-complete
no cdp enable
ip route 0.0.0.0 0.0.0.0 10.10.10.2
ip route 192.168.10.0 255.255.255.0 10.10.10.2
ip route 192.168.20.0 255.255.255.0 10.10.10.2
ip route 192.168.30.0 255.255.255.0 10.10.10.2
!
!
ip http server
no ip http secure-server
!
disable-eadi
!
control-plane
!
voice-port 0/3/0:15
translation-profile incoming INCOMING-E1
!
voice-port 0/3/1:15
translation-profile incoming INCOMING-E1
!
sccp local FastEthernet0/1
sccp ccm 192.168.10.1 identifier 1 priority 1 version 5.0.1
sccp
!
sccp ccm group 1
bind interface FastEthernet0/1
associate ccm 1 priority 1
associate profile 1 register conf_dsp_1
!
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 1
associate application SCCP
shutdown
!
!
dial-peer voice 1 voip
description INTERNAL_CATALYST_VOIP
destination-pattern .00
session target ipv4:192.168.10.1
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 4 pots
description TELKOM DIALPEER
destination-pattern 9.T
incoming called-number 9T
direct-inward-dial
port 0/3/0:15
Here is the config of the Router where the IP Pjones connect to:
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
service password-encryption
service sequence-numbers
!
hostname CMS_VG
!
boot-start-marker
boot-end-marker
!
!
card type e1 0 1
logging buffered 3000000
!
!
!
!
aaa session-id common
clock timezone EAT 3 0
network-clock-participate wic 1
!
ip cef
!
!
!
!
!
!
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-net5
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g729br8
codec preference 3 g711alaw
codec preference 4 g711ulaw
!
!
voice iec syslog
voice register global
mode cme
source-address 192.168.10.1 port 5060
max-dn 5
max-pool 5
dialplan-pattern 1 9.T extension-length 3
dialplan-pattern 2 8.T extension-length 3
tftp-path flash:
create profile sync 0001884471822119
!
voice register dn 1
number 100
name ATA
label 100
mwi
!
voice register dn 2
number 101
name ATA
label 101
mwi
!
voice register pool 1
id mac C062.6B62.A3C7
type ATA-187
number 1 dn 1
number 2 dn 2
codec g711ulaw
!
!
!
voice translation-rule 1
rule 1 /^730142/ //
rule 2 /^4296/ //
!
!
voice translation-profile INCOMING-E1
translate called 1
!
!
!
license udi pid CISCO2911/K9 sn FCZ161370N2
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
hw-module sm 1
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description LINK_TO_CAT3560_SWITCH
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/0.10
description CMS_VG INTERFACE FOR VOICE VLAN
encapsulation dot1Q 10
ip address 192.168.10.1 255.255.255.0
!
interface GigabitEthernet0/0.20
description CMS_VG INTERFACE FOR DATA VLAN
encapsulation dot1Q 20
ip address 192.168.20.1 255.255.255.0
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/2
description $ES_LAN$
no ip address
shutdown
duplex auto
speed auto
!
interface SM1/0
description "Unity Express Module"
ip unnumbered GigabitEthernet0/0.10
ip virtual-reassembly in
service-module ip address 192.168.10.2 255.255.255.0
!Application: CUE Running on SM
service-module ip default-gateway 192.168.10.1
!
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
!
interface Vlan1
no ip address
!
ip forward-protocol nd
!
ip http server
no ip http secure-server
ip http path flash:GUI
!
ip route 0.0.0.0 0.0.0.0 192.168.20.254
ip route 192.168.10.2 255.255.255.255 SM1/0
ip route 192.168.30.3 255.255.255.255 192.168.10.254
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local GigabitEthernet0/0.10
sccp ccm 192.168.10.1 identifier 1 priority 1 version 7.0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet0/0.10
associate ccm 1 priority 1
associate profile 1 register conf_dsp_1
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum sessions 7
associate application SCCP
!
!
dial-peer voice 3 voip
description PSTN_GATEWAY
destination-pattern 9.T
session target ipv4:10.10.10.1
incoming called-number .
dtmf-relay h245-alphanumeric
codec g711ulaw
sip-ua
!
!
!
gatekeeper
shutdown
!
!
telephony-service
sdspfarm conference mute-on *1 mute-off *2
sdspfarm units 5
sdspfarm tag 1 conf_dsp_1
no privacy
conference hardware
no auto-reg-ephone
max-ephones 50
max-dn 100
ip source-address 192.168.10.1 port 2000
no service directed-pickup
system message Catalyst Management Services
cnf-file location flash:
load 7915-12 B015-1-0-4.SBN
load 7915-24 B015-1-0-4.SBN
load ata ATA187.9-2-3-1.loads
time-zone 31
date-format dd-mm-yy
voicemail 500
mwi relay
max-conferences 8 gain -6
moh "music-on-hold.au"
web admin system name cmsadmin password admin
dn-webedit
transfer-system full-consult
transfer-pattern 9.T
transfer-pattern ...
!
!
ephone-template 1
softkeys hold Resume Newcall
softkeys idle Redial Newcall Cfwdall Dnd
softkeys seized Endcall Meetme
softkeys alerting Callback Endcall
softkeys connected Hold Trnsfer Endcall Confrn
softkeys ringing Answer Dnd
!
!
ephone-template 2
softkeys hold Resume Newcall
softkeys idle Redial Newcall Cfwdall Dnd Pickup
softkeys seized Endcall Meetme
softkeys alerting Callback Endcall
softkeys connected Hold Endcall Trnsfer Confrn
after-hours exempt
type 7942
!
!
ephone-template 3
softkeys hold Resume Newcall
softkeys idle Redial Newcall
softkeys seized Endcall Meetme
softkeys alerting Callback Endcall
softkeys connected Hold Endcall Trnsfer Confrn
!
!
ephone-dn 1 dual-line
number 000
!
ephone-dn 2 dual-line
number 001
!
ephone-dn 3 dual-line
number 002
!
ephone-dn 4 dual-line
number 003
!
ephone-dn 5 dual-line
number 004
!
ephone-dn 6 dual-line
number 005
pickup-group 10
!
ephone 1
mac-address C8F9.F9D6.0259
ephone-template 1
after-hours exempt
type 7962 addon 1 7915-24
button 1:1 7m2 8m3 9m4
button 10m5 11m6 12m7 13m8
button 14m9 15m10 16m11 17m15
button 18m16 19m13 20m21 21m14
button 22m20
!
ephone 2
mac-address A418.7529.8391
ephone-template 2
after-hours exempt
type 7942
button 1:2
!
ephone 3
mac-address A418.758A.10F2
ephone-template 2
after-hours exempt
type 7942
button 1:3
!
ephone 4
mac-address A418.758A.2F76
ephone-template 2
after-hours exempt
type 7942
button 1:4
!
ephone 5
mac-address A418.7529.8386
ephone-template 2
after-hours exempt
type 7942
button 1:5
!
ephone 6
mac-address A418.7529.8441
ephone-template 2
after-hours exempt
type 7942
06-13-2013 01:52 PM
On the router with the E1 configure this..
dial-peer voice 1 voip
incoming called number .
dtmf-relay h245-alphanumeric
no vad
Test again
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared"
06-13-2013 09:58 PM
Thanks. Let me try.
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