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692
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Replies

Unable to Dial Once Connected to a Conference

Andrew Mathu
Level 1
Level 1

Hi Guys,

Once I dial into any conference, I am unable to enter the digits if I am prompted to.

E.g I dial Cisco TAC support, and I am told to press 1 to record a message. I press the 1 but there is no response.

I have two voice routers connected to each other.

On one of the voice routers (Router 1), there is an E1 line terminated on it. The config is as below:

Router 1:

dial-peer voice 4 pots
description TELKOM DIALPEER
destination-pattern 9.T
incoming called-number 9T
direct-inward-dial
port 0/3/0:15

The connection between the two router is as below:

Router 1 (IP address 10.10.10.1):

dial-peer voice 1 voip

description INTERNAL_CATALYST_VOIP

destination-pattern .00

session target ipv4:192.168.10.1

dtmf-relay rtp-nte

codec g711ulaw

Router 2: (IP address 192.168.10.1)

dial-peer voice 3 voip

description PSTN_GATEWAY

destination-pattern 9.T

session target ipv4:10.10.10.1

incoming called-number .

dtmf-relay rtp-nte

codec g711ulaw

What could be issue. I have tried all avariants of dtmf i.e. h245-signal h245-alphanumeric cisco-rtp and even combined them variously but to no avail.

I've also added the command: voice rtp send-recv.

WHAT COULD BE THE ISSUE?

10 Replies 10

rm760
Level 4
Level 4

Sounds like you need MTP (Media termination point) to carry the DTMF from your keypad through to the service to commit a selection

Hi,

How do I Configure the MTP?

Hi,

Let me take a look.

Thanks.

Andrew before you configure an MTP you should understand your call flow..

Your DTMF config are wrong. You shoudlnt use rtp-nte on a h323 dial-peer, cisco doesnt support that. It is supported on a sip dial-peer..

Can you describe your call flow and waht phone models are you using?

IP phone--CUCM---h323--gateway--E1?

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Hi,

The call flow is as below:

Cisco IP Phone ---------->Cisco Call Manager EXPRESS---------->Cisco Call Manager EXPRESS(E1 is here)

You need to configure an inbound dial-peer on the second cucm express. Ensure you have dtmf-relay h245-alphanumeric on it..

Can you attach the config for both ccme

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Hi,

Here is the config of the router with the E1

no aaa new-model

network-clock-participate wic 3

ip cef

!

no ip domain lookup

!

multilink bundle-name authenticated

!

isdn switch-type primary-net5

!

voice-card 0

dsp services dspfarm

!

!

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none

sip

!

!

voice class codec 1

codec preference 1 g729r8

codec preference 2 g729br8

codec preference 3 g711alaw

codec preference 4 g711ulaw

!

voice translation-rule 1

rule 1 /^4296/ //

rule 2 /^730142/ //

!

!

voice translation-profile INCOMING-E1

translate called 1

!

controller E1 0/3/0

pri-group timeslots 1-31

!

controller E1 0/3/1

framing NO-CRC4

pri-group timeslots 1-31

!

interface FastEthernet0/0

no ip address

shutdown

duplex auto

speed auto

!

interface FastEthernet0/1

ip address 10.10.10.1 255.255.255.252

duplex auto

speed auto

!

interface Serial0/2/0

no ip address

shutdown

clock rate 2000000

!

interface Serial0/2/1

no ip address

shutdown

clock rate 2000000

!

interface Serial0/3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bchan-number-order ascending

isdn sending-complete

no cdp enable

ip route 0.0.0.0 0.0.0.0 10.10.10.2

ip route 192.168.10.0 255.255.255.0 10.10.10.2

ip route 192.168.20.0 255.255.255.0 10.10.10.2

ip route 192.168.30.0 255.255.255.0 10.10.10.2

!

!

ip http server

no ip http secure-server

!

disable-eadi

!

control-plane

!

voice-port 0/3/0:15

translation-profile incoming INCOMING-E1

!

voice-port 0/3/1:15

translation-profile incoming INCOMING-E1

!

sccp local FastEthernet0/1

sccp ccm 192.168.10.1 identifier 1 priority 1 version 5.0.1

sccp

!

sccp ccm group 1

bind interface FastEthernet0/1

associate ccm 1 priority 1

associate profile 1 register conf_dsp_1

!

dspfarm profile 1 conference

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 1

associate application SCCP

shutdown

!

!

dial-peer voice 1 voip

description INTERNAL_CATALYST_VOIP

destination-pattern .00

session target ipv4:192.168.10.1

dtmf-relay h245-alphanumeric

codec g711ulaw

!

dial-peer voice 4 pots

description TELKOM DIALPEER

destination-pattern 9.T

incoming called-number 9T

direct-inward-dial

port 0/3/0:15

Here is the config of the Router where the IP Pjones connect to:

service timestamps debug datetime msec localtime

service timestamps log datetime msec localtime

service password-encryption

service sequence-numbers

!

hostname CMS_VG

!

boot-start-marker

boot-end-marker

!

!

card type e1 0 1

logging buffered 3000000

!

!

!

!

aaa session-id common

clock timezone EAT 3 0

network-clock-participate wic 1

!

ip cef

!

!

!

!

!

!

no ip domain lookup

no ipv6 cef

multilink bundle-name authenticated

!

!

!

!

isdn switch-type primary-net5

!

voice-card 0

dspfarm

dsp services dspfarm

!

!

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service sip handle-replaces

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

  registrar server

!

voice class codec 1

codec preference 1 g729r8

codec preference 2 g729br8

codec preference 3 g711alaw

codec preference 4 g711ulaw

!

!

voice iec syslog

voice register global

mode cme

source-address 192.168.10.1 port 5060

max-dn 5

max-pool 5

dialplan-pattern 1 9.T extension-length 3

dialplan-pattern 2 8.T extension-length 3

tftp-path flash:

create profile sync 0001884471822119

!

voice register dn  1

number 100

name ATA

label 100

mwi

!

voice register dn  2

number 101

name ATA

label 101

mwi

!

voice register pool  1

id mac C062.6B62.A3C7

type ATA-187

number 1 dn 1

number 2 dn 2

codec g711ulaw

!

!

!

voice translation-rule 1

rule 1 /^730142/ //

rule 2 /^4296/ //

!

!

voice translation-profile INCOMING-E1

translate called 1

!

!

!

license udi pid CISCO2911/K9 sn FCZ161370N2

hw-module pvdm 0/0

!

hw-module pvdm 0/1

!

hw-module sm 1

!

interface Embedded-Service-Engine0/0

no ip address

shutdown

!

interface GigabitEthernet0/0

description LINK_TO_CAT3560_SWITCH

no ip address

duplex auto

speed auto

!

interface GigabitEthernet0/0.10

description CMS_VG INTERFACE FOR VOICE VLAN

encapsulation dot1Q 10

ip address 192.168.10.1 255.255.255.0

!

interface GigabitEthernet0/0.20

description CMS_VG INTERFACE FOR DATA VLAN

encapsulation dot1Q 20

ip address 192.168.20.1 255.255.255.0

!

interface GigabitEthernet0/1

no ip address

duplex auto

speed auto

!

interface GigabitEthernet0/2

description $ES_LAN$

no ip address

shutdown

duplex auto

speed auto

!

interface SM1/0

description "Unity Express Module"

ip unnumbered GigabitEthernet0/0.10

ip virtual-reassembly in

service-module ip address 192.168.10.2 255.255.255.0

!Application: CUE Running on SM

service-module ip default-gateway 192.168.10.1

!

interface SM1/1

description Internal switch interface connected to Service Module

no ip address

!

interface Vlan1

no ip address

!

ip forward-protocol nd

!

ip http server

no ip http secure-server

ip http path flash:GUI

!

ip route 0.0.0.0 0.0.0.0 192.168.20.254

ip route 192.168.10.2 255.255.255.255 SM1/0

ip route 192.168.30.3 255.255.255.255 192.168.10.254

!

control-plane

!

!

voice-port 0/0/0

!

voice-port 0/0/1

!

voice-port 0/0/2

!

voice-port 0/0/3

mgcp behavior rsip-range tgcp-only

mgcp behavior comedia-role none

mgcp behavior comedia-check-media-src disable

mgcp behavior comedia-sdp-force disable

!

mgcp profile default

!

sccp local GigabitEthernet0/0.10

sccp ccm 192.168.10.1 identifier 1 priority 1 version 7.0

sccp

!

sccp ccm group 1

bind interface GigabitEthernet0/0.10

associate ccm 1 priority 1

associate profile 1 register conf_dsp_1

!

dspfarm profile 1 conference 

codec g729br8

codec g729r8

codec g729abr8

codec g729ar8

codec g711alaw

codec g711ulaw

maximum sessions 7

associate application SCCP

!

!

dial-peer voice 3 voip

description PSTN_GATEWAY

destination-pattern 9.T

session target ipv4:10.10.10.1

incoming called-number .

dtmf-relay h245-alphanumeric

codec g711ulaw

sip-ua

!

!

!

gatekeeper

shutdown

!

!

telephony-service

sdspfarm conference mute-on *1 mute-off *2

sdspfarm units 5

sdspfarm tag 1 conf_dsp_1

no privacy

conference hardware

no auto-reg-ephone

max-ephones 50

max-dn 100

ip source-address 192.168.10.1 port 2000

no service directed-pickup

system message Catalyst Management Services

cnf-file location flash:

load 7915-12 B015-1-0-4.SBN

load 7915-24 B015-1-0-4.SBN

load ata ATA187.9-2-3-1.loads

time-zone 31

date-format dd-mm-yy

voicemail 500

mwi relay

max-conferences 8 gain -6

moh "music-on-hold.au"

web admin system name cmsadmin password admin

dn-webedit

transfer-system full-consult

transfer-pattern 9.T

transfer-pattern ...

!

!

ephone-template  1

softkeys hold  Resume Newcall

softkeys idle  Redial Newcall Cfwdall Dnd

softkeys seized  Endcall Meetme

softkeys alerting  Callback Endcall

softkeys connected  Hold Trnsfer Endcall Confrn

softkeys ringing  Answer Dnd

!

!

ephone-template  2

softkeys hold  Resume Newcall

softkeys idle  Redial Newcall Cfwdall Dnd Pickup

softkeys seized  Endcall Meetme

softkeys alerting  Callback Endcall

softkeys connected  Hold Endcall Trnsfer Confrn

after-hours exempt

type 7942

!

!

ephone-template  3

softkeys hold  Resume Newcall

softkeys idle  Redial Newcall

softkeys seized  Endcall Meetme

softkeys alerting  Callback Endcall

softkeys connected  Hold Endcall Trnsfer Confrn

!

!

ephone-dn  1  dual-line

number 000

!

ephone-dn  2  dual-line

number 001

!

ephone-dn  3  dual-line

number 002

!

ephone-dn  4  dual-line

number 003

!

ephone-dn  5  dual-line

number 004

!

ephone-dn  6  dual-line

number 005

pickup-group 10

!

ephone  1

mac-address C8F9.F9D6.0259

ephone-template 1

after-hours exempt

type 7962 addon 1 7915-24

button  1:1 7m2 8m3 9m4

button  10m5 11m6 12m7 13m8

button  14m9 15m10 16m11 17m15

button  18m16 19m13 20m21 21m14

button  22m20

!

ephone  2

mac-address A418.7529.8391

ephone-template 2

after-hours exempt

type 7942

button  1:2

!

ephone  3

mac-address A418.758A.10F2

ephone-template 2

after-hours exempt

type 7942

button  1:3

!

ephone  4

mac-address A418.758A.2F76

ephone-template 2

after-hours exempt

type 7942

button  1:4

!

ephone  5

mac-address A418.7529.8386

ephone-template 2

after-hours exempt

type 7942

button  1:5

!

ephone  6

mac-address A418.7529.8441

ephone-template 2

after-hours exempt

type 7942



On the router with the E1 configure this..

dial-peer voice 1 voip

incoming called number .

dtmf-relay h245-alphanumeric

no vad

Test again

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Thanks. Let me try.