Unable to ping vlan gateway from VM

[Rajan R]

Hi,

Running a Unity Connection 12.5. I am unable to ping the local vlan gateway from the cli. Hence it is not reaching the internet and unable to sync licenses. I am able to ping CUCM since it is in the same VM Server. Nothing goes out otherwise. Restarted it several times. Any clues ?

Thanks

[M02@rt37]

Hello @Rajan R 

Do you check IP config of that Unity Connection server? default Gateway ?

[Carlo Poggiarelli]

Hi @Rajan R ,

Are you able to ping the default GW from the CUCM?

Please post the output of show network eth0 detail and a utils network arp list

Thaks a lot

Regards

Carlo

[Nithin Eluvathingal]

First, make sure you have configured the correct subnet mask. Check the VM network settings. Can your CUCM reach the gateway? If not, then it’s a common issue for all the VMs that you need to check from the VMware level