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Unable to register 8841 phones with CME ISR 4351

@Syed
Level 3
Level 3

Dear All,

I am setting up a new office. The voice infrastructure consists of an ISR 4351 running CME 11.7, 8841 & 8851 SIP phones and an E1 PRI line.

The problem is I am unable to register the above phones to CME.

1. Phones have received IP address, default gateway and tftp information and I see this on the phones.

2. I am registering the phones using SIP.

3. Trying auto-registration because there are 600 phones.

4. Configuration:

voice register global

mode cme

source-address x.x.x.x port 5060

max- dn 

max-pool

auto-register

auto-assign 1000 to 1999

password 123

tftp-path flash:

create profile

5. Phone screen show phone is registering.

6. Tried to register single phone but no luck.

7. When I do restart under voice register pool it throws no contact error

8. Ran debug tftp events and the log says looking for ctl file , looking xml file, looking for Sepmac file etc.

8. UCK9 permanent license is available.

9. After entering max-dn and max-pool commands a license agreement pops up and it says evaluation 60 days.

 

am I missing something here? Do I need to have loads in flash of the router? Phones came with sip88xx.11.7.1.17 won't this  be sufficient for the devices to registered.

 

please assist with this.

 

5 Replies 5

Rui Niu
Level 1
Level 1

Hi,i have the same problem too.And I can't find the command "load 8851".

router1(config)#voice register global
router1(config-register-global)#load ?
3905 Cisco SIP Phone 3905
3911 Cisco SIP Phone 3911
3951 Cisco SIP Phone 3951
6901 Cisco SIP Phone 6901
6911 Cisco SIP Phone 6911
6921 Cisco SIP Phone 6921
6941 Cisco SIP Phone 6941
6945 Cisco SIP Phone 6945
6961 Cisco SIP Phone 6961
7821 Cisco SIP Phone 7821
7841 Cisco SIP Phone 7841
7861 Cisco SIP Phone 7861
7905 Cisco SIP Phone 7905
7906 Cisco SIP Phone 7906
7911 Cisco SIP Phone 7911
7912 Cisco SIP Phone 7912
7941 Cisco SIP Phone 7941
7941GE Cisco SIP Phone 7941GE
7942 Cisco SIP Phone 7942
7945 Cisco SIP Phone 7945
7960-7940 Telecaster 7960 & 7940 phones
7961 Cisco SIP Phone 7961
7961GE Cisco SIP Phone 7961GE
7962 Cisco SIP Phone 7962
7965 Cisco SIP Phone 7965
7970 Cisco SIP Phone 7970
7971 Cisco SIP Phone 7971
7975 Cisco SIP Phone 7975
8941 Cisco SIP Phone 8941
8945 Cisco SIP Phone 8945
8961 Cisco SIP Phone 8961
9945 Cisco SIP Phone 9945
9951 Cisco SIP Phone 9951
9965 Cisco SIP Phone 9965
9971 Cisco SIP Phone 9971
ATA Cisco SIP Phone ATA
ATA-187 Cisco Analog Phone Adapter ATA 187
Cius Cisco Cius (Android based Tablet)
DX650 Cisco Desktop Collaboration Experience DX650
E20 Cisco Video Phone E20

Hi,

It depends on your CME version.

Mine is 11.7 and I managed to resolve the above issue.

HI,i solved this problem.

by using the command:

 

voice register pool-type 8851
xml-config maxNumCalls 4
xml-config busyTrigger 2
phoneload-support
num-lines 2
description Cisco SIP Phone 8851
reference-pooltype 8945

 

by the way,my 8851 is trying to get the file named XmlDefault.cnf.xml.

where do you get this file?

or can you  share yours to me please?

XmlDefault.cnf.xml, This is a default configuration file is it looking for.

Is there any issue now?

 

i'm having the same issue. how did you resolve it?