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Unity Admin Page Error "Unable to access the audio stream on the voice server"

Zafar Ullah
Level 1
Level 1

Hi Guys

I am having problem with  Unity server admin page.when click on Subscribers page it gave me Error message saying

"Unable to access the audio stream on the voice server"

Have any one come across this issue if yes how did you resolve it.Your help will be much aprreciated.

I have also attached the Error message Image

Thanks

8 Replies 8

Chris Deren
Hall of Fame
Hall of Fame

Hi Chris

Yes I have gone through this document but with no luck

Thanks

Zafar

Hi Chris

Thanks for your reply.I have already Gone through these discussion but still have not able to resolve it

Thanks

Rob Huffman
Hall of Fame
Hall of Fame

Hi Zafar,

Can you please provide your Unity version.

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen

Hi Rob

Below is the version of Unity

Cisco Unity 8.0 Build 8.0 (3.3)

Thanks

Zafar

Guys any idea ???????????

I had a similar error with the Media Master Java applet on Unity Connection 8.6. It turned out to be the JRE version (Java 7 update 9) running on my PC. I downgraded back to Java 6 update 36 and it started working again.

Since you're running traditional Unity you may want to try this from the Unity server. If it works there you know it's a client-side issue. If it doesn't work on the server either it's time to open a TAC SR.

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