Hi Josh,
As Haitham nicely noted here (+5), Bulk Edit (with .csv) will be your
best friend here as these settings are not exposed in Bulk Import.
Generally, Dial 0 operators are set up in groups related to
departmental admins, so really the best you can do here is to use
Bulk Edit (with .csv) and change these in groups/departments. if
all 1000 users have something different...........you may be sunk.
As a test here I tried the Bulk Edit and chose;
User with Voicemail > Users referenced in this CSV file > Next
This then allowed me to browse to an existing "basic" .csv that I had
used to create a test user recently when playing with BAT. In this .csv
I had one user named Bob Uncle with DN/ext 5126. So when I used this method
the Bulk Edit tool (smart puppy ) selected only Bob Uncle for my edit choices
and I was able to change the settings I wanted
It looks like this may be your best bet, try manipulating some test users to perfect
your methodology.
I have attached the test .csv I used below
Just as an FYI...you might be interested in this, as you can do some "self-serve"
roll-out if you build the original users with a default Dial 0 in their Template;
After the user has been setup "once" with a Dial 0 (or any other key) via Caller Input they can
actually edit the numbers themselves going forward. So if you build the Dial
Zero they can control where it goes from then on
Specifying keys that transfer to alternate contact numbers for a user, and optionally specifying the alternate contact numbers. (When an administrator configures a key to transfer to an alternate contact number, the user can edit the alternate contact number for the key by using the Connection personal settings conversation.)
Cheers!
Rob
Attachments:
"Hours are like diamonds, don't let them waste
Time waits for no one, no favors has he"
- Stones
