Unity connection call handler transfer message

[Niels Kaae]

Hi

I am using CUCM-BE version 8.5.

I route a main number to a call handler in Unity with Caller input. It is a simple IVR solution, but I get this very annoying "Wait while i transfer your call" when I press one of the possibilities. How can I get rid of that?

kind regards

Niels

[Rob Huffman]

Hi Niels,

Have a look at this excellent thread from Jeff and Derek

https://supportforums.cisco.com/message/1216735#1216735

Cheers!

Rob