IP Telephony and Phones

Is there an SNMP trap that the voice gateway router (3845) will generate when their are no channels available to send a call to the PSTN? I have had users complain about outside calls not working randomly and I want to be able to get notified anytime...

On page 2-7 medianet Campus QoS Design 4.0, it describes per-port/per-vlan QoS policies as being for trunk ports only.If a PC is plugged into an IP phone into a single switch port, and the phone and PC are on different vlans - is that considered a tr...

Ive got clients that would like to have the functionality of Cisco's CallConnector, mostly the toolbar.  Is it only available for CME?  We are running CUCM 7.15.  Thanks

I'm having an issue where DTMF isn't always being transmitted in realtime.  It seems like there can be a pause and then a bunch of tones sent all at once - very fast.  We have not made any changes to server or gateway settings recently.  I'm running ...

I was testing SRST and was trying to configure an outbound dial-peer.  The problem I am having is the total number of digits to pass to the PSTN.  It varies by country.  has anyone had any luck with this?I tried the solution in this thread - https://...

We are using the UNity Connection Web Inbox feature on our internal computers.  Does anyone know if this is supported on the iPhone and Andriod mobile devices? 

HiSome clients have forgotten their voicemail PIN and I need to empty their inbox and reset their PIN's, please help me.The model of the phones they are using is SPA502g, working with a Cisco 2911 Integrated Services RouterThank you very much.

HiI want to make an script where i can set a boolean expression to true if a particular supervisor is logged in in a particular CSQ,Kindly let me know how can i trace supervisor login  and also get the name of the supervisor who are logged in , also ...

Hi. I'm trying to understand if the UC560 supports point-to-point video, such as the IP Phone 8945? Thanks in advance!

I have an ATA 186 that isn't sending DTMF correctly (I think). I can make calls, but when it comes to dialing a number while connected to an automated system or whatnot, the receiving end doesn't receive or recognize the number I press (press 1 for s...

Greetings!I'm looking to see what model of wireless headsets you guys are using in the field.We're mostly a 7960 shop with some 7962s around.  In the past we have gone with some Plantronics models, but it appears the models we've gone with are  no lo...

Hello,Can i clear the "Calls attempted/completed" counters??