Unity Connection -Dial by Name

[madhav.kumar.bhardwaj12]

Can we use option of Dial by Name without using Cisco unity connection ? I know it can be done with help of outlook integration but just wanted to know opinion of experts. I tried to search UCCX aa.aef script but i do not think that have dial by name feature.

[Jaime Valencia]

OK, so, exactly where do you want to enable dial by name if you don't have CUC?

[madhav.kumar.bhardwaj12]

Anywhere except Cisco Unity connection. :D 

Main requirement from business side is that not most of the users use voicemail so they want to get rid of it but need dial by name option. 

[Chris Deren]

With CCX you would require ASR server integrated to CCX such as Nuance. Another option would be MSFT Exchange UM, but CUC would definitely be the simplest solution.

[madhav.kumar.bhardwaj12]

Thanks Chris for quick response. So for UCCX side, do i need to create all the users as agents on UCCX  or UCCX will touch base CUCM database for all user information ?

MS Exchange is definitely an options and i assume that this kind of service can also provided by any customized 3rd party software. Correct ?